Experience

James Perse Enterprises

• Retail Apparel and Fashion
• 100 - 200 Employee

• Sales Manager

  • Feb 2023 - Present

  Toronto, Ontario, Canada



Freelance

• Freelance Graphic Designer

  • 2010 - Present

  As a Graphic Design and Advertising graduate, I am proficient in Adobe Creative Suite, Illustrator, Photoshop and InDesign. As a freelance designer, I have created logos, flyers, business cards and advertisements with brand identity as a focus. Experience with social media channels such as Facebook, Instagram, Twitter and Pinterest.



H&M

• Sweden
• Retail
• 700 & Above Employee

• Department Manager

  • 2021 - Sep 2023

  Toronto, Ontario, Canada I am responsible for supporting the sales and profit goals of my store by setting a plan to deliver the best customer experience in my department. I also ensure I have the best team and support their growth by giving daily feedback and training. I work with succession planning, talent development and structured performance management for my team based on results, values and leadership expectations. I work in accordance with H&M standards, policies and procedures to meet the expectations of… Show more I am responsible for supporting the sales and profit goals of my store by setting a plan to deliver the best customer experience in my department. I also ensure I have the best team and support their growth by giving daily feedback and training. I work with succession planning, talent development and structured performance management for my team based on results, values and leadership expectations. I work in accordance with H&M standards, policies and procedures to meet the expectations of customers and colleagues. I am consistently contributing to our business success by being results driven, business minded and a team player.

• Visual Merchandiser

  • Jul 2007 - 2021

  Toronto, Ontario, Canada As a Visual Manager with over 14 years of experience, I had the chance to provide training and development for new and existing H&M employees and managers. The manager role has taught me to be a detail oriented professional with the ability to focus on improving routines and procedures. My main goal has always been to provide customers with the best shopping experience so that they are returning clients. I also had the opportunity to support many stores and designer launches with consistently… Show more As a Visual Manager with over 14 years of experience, I had the chance to provide training and development for new and existing H&M employees and managers. The manager role has taught me to be a detail oriented professional with the ability to focus on improving routines and procedures. My main goal has always been to provide customers with the best shopping experience so that they are returning clients. I also had the opportunity to support many stores and designer launches with consistently providing strong leadership characteristics by developing clear communication and planning skills.

• Construction Responsible

  • 2015 - 2017

  Greater Toronto Area, Canada As a Construction Responsible Manager with H&M for two store renovations. I worked closely with the project manager, construction supervisor and store managers to successfully hand over finished renovated stores as per company building and visual standards.