Experience

Cialfo

• Singapore
• Software Development
• 100 - 200 Employee

• Head of Operations

  • Jun 2022 - Present

  As head of operations for University data I focus on improving the content of the platform so that students can take informed career decisions. As head of operations for University data I focus on improving the content of the platform so that students can take informed career decisions.



Freelance

• Strategic Advisor

  • Apr 2020 - Mar 2022

  During this tenure, I worked for a Career counseling startup, a SaaS-based CRM company, and a University in digital marketing and admission management During this tenure, I worked for a Career counseling startup, a SaaS-based CRM company, and a University in digital marketing and admission management



OYO

• India
• Technology, Information and Internet
• 700 & Above Employee

• Head Property Listing

  • Jun 2018 - Sep 2020

  Managed partnerships with OTA's like MakeMyTrip.com, Agoda.com, Booking.com, Expedia.com, Airbnb.com and others Make the process of Hotels/Property on-boarding on OTA’s, smooth and in the quickest possible time without affecting the occupancy level. Managed partnerships with OTA's like MakeMyTrip.com, Agoda.com, Booking.com, Expedia.com, Airbnb.com and others Make the process of Hotels/Property on-boarding on OTA’s, smooth and in the quickest possible time without affecting the occupancy level.



Info Edge India Ltd

• Technology, Information and Internet
• 700 & Above Employee

• Sr. Manager Operations

  • Apr 2017 - Apr 2018

  At shiksha.com I was responsible to keep the college & course content up to date for education institutes in India. Functions that were under my supervision were the Listing Operation, Quality check and sales operation.Accomplishments: ● Automation of content updation work using SBS● Reduced average TAT from 4 to 1 days● Developed technique to prioritize work to meet sessional business requirement● RTI activity for data sourcing● Improvement in quality of content using six sigma techniques● Improved team domain knowledge and production by restructuring● Helped product team with data to build 18 tools for college/course predictors● Most important is that I converted college freshers to skilled professionals by keeping them along in all my decision-making and training them in MS excel and quality improvement tools. Show less

• Group Manager Content Operation - Shiksha.com

  • Oct 2015 - Mar 2017

• Manager Content Operation - Shiksha.com

  • Dec 2013 - Sep 2015



Globaldatapedia

• India
• Information Services
• 1 - 100 Employee

• Co-Founder

  • Sep 2010 - Jan 2012

  GlobalDataPedia.com was my first project as an entrepreneur. As a Co-Founder, I took the responsibility of building an accurate online database of all Indian companies and their decision-makers with communication details so that people aligned with Sales, Marketing and Business Development can search, slice & dice and shortlist their prospective clients. GlobalDataPedia.com was my first project as an entrepreneur. As a Co-Founder, I took the responsibility of building an accurate online database of all Indian companies and their decision-makers with communication details so that people aligned with Sales, Marketing and Business Development can search, slice & dice and shortlist their prospective clients.



Quest Ventures Co-ordinators Pvt. Ltd

• India
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Team Leader MIS

  • Jan 2009 - Sep 2010

  Creating Dashboard, trackers and tools to gauge the process performance, Developing methods for Quality analysis, monthly targets analysis for teams in different Processes, analyzing daily, weekly, monthly & yearly process performance, sending daily, weekly and monthly reports to the client, Generating data for appraisal & monthly One-on-Ones, Team/Process audit, developing and analyzing Incentive & award plans, developing methods for process improvement using Six Sigma Tools, Training sessions on MS Excel to Team Leaders and Asst Managers. Show less

• Team Leader Operation

  • Aug 2007 - Jan 2009

  Analyzing Current Business Process & Suggest if Change required, Creating SOP for Process, Motivating team for exceeding production and quality target, Analysing daily, weekly, monthly & yearly performance of Associate, Sending daily, weekly and monthly report to the manager, Monthly One-on-Ones, Appraisal, Process audit, Motivation team for Incentive & Award, Training sessions on MS Excel to Team members

• Research Associate

  • Mar 2007 - Aug 2007

  Secondary Research - Collecting Company & CXO level details from the Company website and SEC filings



First Advantage

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Associate (Employment Background Verification)

  • Nov 2005 - Nov 2006

  It was a Pre/Post employment verification process and my responsibility was to get the employment and supervisor check done for the candidates who joined or going to join our clients as full-time employees. During this period I created my 1st database of HR Heads/Executives so that we can save time if we receive a similar request. I was also the SPOC of some big companies like BirlaSoft, Wipro BPO, HCL. It was a Pre/Post employment verification process and my responsibility was to get the employment and supervisor check done for the candidates who joined or going to join our clients as full-time employees. During this period I created my 1st database of HR Heads/Executives so that we can save time if we receive a similar request. I was also the SPOC of some big companies like BirlaSoft, Wipro BPO, HCL.



Interchem Pvt Ltd

• New Delhi Area, India

• Site Engineer

  • Mar 2002 - Aug 2003

  During this period I was in charge of Laying OFC (Optical fiber cable) using HDD machines in parts of Delhi, Haryana, Punjab, West Bengal, Orissa and Jharkhand. During this period I was in charge of Laying OFC (Optical fiber cable) using HDD machines in parts of Delhi, Haryana, Punjab, West Bengal, Orissa and Jharkhand.