Amrita Kedia
Customer Success Manager at Spond- Claim this Profile
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Bokmål, Norwegian Limited working proficiency
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English Native or bilingual proficiency
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Hindi Native or bilingual proficiency
Topline Score
Bio
Linh Nguyen
I have the chance to work with Amrita in Spond. She is a robust operational hand and would never say: "No" to a challenging project. We have evaluated and built from the scratch On/Offboarding process and upgraded the whole Employee Life Cycle experience. Besides the HR work, Amrita is the "butter" to smooth our operation process. I am impressed by her multiple-tasking skill as well as her excellent communication and project management. I would always be happy to work with her again. Spond is lucky to have her.
Jan Grønbech
I know Amrita through my role as her mentor and can recommend her to anyone seeking a highly motivated manager with a strong business acumen, analytical- and organizational skills. She has worked on three continents, with the diversity competence that experience gives, and has her strong sides within sales support and back-office administration, team leadership and office management. She is ambitious, yet easy going and fun to be around.
Linh Nguyen
I have the chance to work with Amrita in Spond. She is a robust operational hand and would never say: "No" to a challenging project. We have evaluated and built from the scratch On/Offboarding process and upgraded the whole Employee Life Cycle experience. Besides the HR work, Amrita is the "butter" to smooth our operation process. I am impressed by her multiple-tasking skill as well as her excellent communication and project management. I would always be happy to work with her again. Spond is lucky to have her.
Jan Grønbech
I know Amrita through my role as her mentor and can recommend her to anyone seeking a highly motivated manager with a strong business acumen, analytical- and organizational skills. She has worked on three continents, with the diversity competence that experience gives, and has her strong sides within sales support and back-office administration, team leadership and office management. She is ambitious, yet easy going and fun to be around.
Linh Nguyen
I have the chance to work with Amrita in Spond. She is a robust operational hand and would never say: "No" to a challenging project. We have evaluated and built from the scratch On/Offboarding process and upgraded the whole Employee Life Cycle experience. Besides the HR work, Amrita is the "butter" to smooth our operation process. I am impressed by her multiple-tasking skill as well as her excellent communication and project management. I would always be happy to work with her again. Spond is lucky to have her.
Jan Grønbech
I know Amrita through my role as her mentor and can recommend her to anyone seeking a highly motivated manager with a strong business acumen, analytical- and organizational skills. She has worked on three continents, with the diversity competence that experience gives, and has her strong sides within sales support and back-office administration, team leadership and office management. She is ambitious, yet easy going and fun to be around.
Linh Nguyen
I have the chance to work with Amrita in Spond. She is a robust operational hand and would never say: "No" to a challenging project. We have evaluated and built from the scratch On/Offboarding process and upgraded the whole Employee Life Cycle experience. Besides the HR work, Amrita is the "butter" to smooth our operation process. I am impressed by her multiple-tasking skill as well as her excellent communication and project management. I would always be happy to work with her again. Spond is lucky to have her.
Jan Grønbech
I know Amrita through my role as her mentor and can recommend her to anyone seeking a highly motivated manager with a strong business acumen, analytical- and organizational skills. She has worked on three continents, with the diversity competence that experience gives, and has her strong sides within sales support and back-office administration, team leadership and office management. She is ambitious, yet easy going and fun to be around.
Credentials
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Advanced Branding
LinkedInMay, 2021- Nov, 2024 -
GDPR for Marketers
LinkedInMay, 2021- Nov, 2024 -
Interpersonal Communication
LinkedInMay, 2021- Nov, 2024 -
Selling with Stories, Part 1: What Makes a Great Story?
LinkedInMay, 2021- Nov, 2024 -
Setting Team and Employee Goals Using SMART Methodology
LinkedInMay, 2021- Nov, 2024 -
GDPR Compliance: Essential Training
LinkedInApr, 2021- Nov, 2024 -
Hiring a Marketing Agency
LinkedInApr, 2021- Nov, 2024 -
Learning GDPR
LinkedInApr, 2021- Nov, 2024 -
Marketing Ethics
LinkedInApr, 2021- Nov, 2024 -
Marketing Foundations: The Marketing Funnel
LinkedInApr, 2021- Nov, 2024 -
Security Matters (To Everyone)
LinkedInApr, 2021- Nov, 2024 -
Social Media Marketing
HubSpot AcademyMar, 2022- Nov, 2024 -
Inbound Marketing
HubSpot AcademyAug, 2021- Nov, 2024
Experience
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Spond
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Norway
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Success Manager
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Nov 2022 - Present
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Business Operations Manager
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Dec 2021 - Dec 2022
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Equality Check
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Norway
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IT Services and IT Consulting
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1 - 100 Employee
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Marketing / Growth Equality Check
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Sep 2020 - Apr 2021
Research analyst for Business expansion in new countries for the Equality Check platform Research analyst for Business expansion in new countries for the Equality Check platform
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Ruchi New York
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United States
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Retail Luxury Goods and Jewelry
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1 - 100 Employee
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General Manager
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Aug 2018 - Aug 2019
Handled the accounting department and the vendor payments. Made process improvements and developed standard operating procedures. Provided extensive support in administrative work to the CEO and MD. Handled the accounting department and the vendor payments. Made process improvements and developed standard operating procedures. Provided extensive support in administrative work to the CEO and MD.
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American Professional Management Services
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United States
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Education Administration Programs
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1 - 100 Employee
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Administration Manager
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Jul 2017 - Aug 2018
Lead the operational team of the top insurance brokerage firm in New York, USA Lead the operational team of the top insurance brokerage firm in New York, USA
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BLS International Services Ltd
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India
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Senior Managaer - VAC Operations and Projects
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Jan 2017 - Mar 2017
Lead the New York BLS office with five team members. Have handled the relationship with consulate general of Spain. Streamlined the work flow and have recruited new staff at the VAC office in New York. Bridged the gap between the staff of BLS and Spanish Consulate, New York. Lead the New York BLS office with five team members. Have handled the relationship with consulate general of Spain. Streamlined the work flow and have recruited new staff at the VAC office in New York. Bridged the gap between the staff of BLS and Spanish Consulate, New York.
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Travelling the world and family sabbatical
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Aug 2012 - Dec 2016
I decided to take a sabbatical to travel the world along my husband and plan my family. In this time, I moved and lived to two different continents with my husband and son. We lived in Norway for couple of years and then lived in New York. It was a rewarding time at various levels. Learnt about different cultures, adaptability, languages, made lots of friends and met some incredible people. I decided to take a sabbatical to travel the world along my husband and plan my family. In this time, I moved and lived to two different continents with my husband and son. We lived in Norway for couple of years and then lived in New York. It was a rewarding time at various levels. Learnt about different cultures, adaptability, languages, made lots of friends and met some incredible people.
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Bajaj Allianz General Insurance
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India
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Insurance
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700 & Above Employee
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Assistant Manager
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Jul 2009 - May 2012
Recruited to lead a regional sales team for a major banking insurance company with 200 locations across India. My key initiatives & achievements have been in process improvements and re-engineering of the service provider business module as per the IRDA norms & automation of the service provider payouts & their linkages with other verticals with the corporate finance/audit/legal team. Recruited to lead a regional sales team for a major banking insurance company with 200 locations across India. My key initiatives & achievements have been in process improvements and re-engineering of the service provider business module as per the IRDA norms & automation of the service provider payouts & their linkages with other verticals with the corporate finance/audit/legal team.
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Education
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2021 - 2023
Noroff
Vocational Studies, Digital marketing -
2020 - 2020
NAV
Arbeid og kommunikasjon, Norwegian Language and Work Culture -
2007 - 2009
ICFAI Business School Pune (IBS Pune)
MBA, Marketing & Finance -
2005 - 2006
Patna Women's College
PGDCA, Computer application -
2002 - 2005
Patna Women's College
ASPSM(BA), Advertising, sales promotion and sales management -
HubSpot Academy
Hubspot Digital Marketing and CRM systems -
Udemy Alumni
Digital Marketing, Marketing -
Udemy Alumni
Agile Fundamentals: Including Scrum and Kanban, Online -
Udemy Alumni
A complete SQL Boot camp -
Udemy Alumni
Business Development for Start-ups and Tech companies
Community
