QA Manager

• Mar 2022 - Present

Quality Assurance Manager

• Apr 2017 - Mar 2022

Unit Head - Product Quality

• Feb 2014 - Oct 2016

-Works with Director – Project Management Office and Shared Services and other IT managers to ensure customer and management expectations are met. -Provides expertise, direction, coaching and development to build the team capability.-Continually enhances own skills and builds knowledge in all aspects of the organization, the business and information systems.-Participate in evaluation of performance and automated test results.-Collaborate with other areas within IT to identify and improve automated approaches based on technology and architecture of applications and systems.-Effectively communicates and builds rapport with team members, stakeholders and business partners using a variety of techniques and collaboration from initiation to close.-Facilitates complex group meetings and conducts information gathering sessions.-Prepares and delivers presentations to technology partners and senior management selecting the appropriate approach based on the audience.-Resolves conflicts/issues and escalates others as appropriate.-Follow-up to ensure recommended corrective or disciplinary actions are taken. Show less

QC & Test Automation Leader

• Oct 2011 - Feb 2014

-Assist in defining the Company’s testing methodologies and quality control standards. -Participates in standard business and information technology solution implementations, upgrades, enhancements, and conversions.-Apply appropriate tools to analyze, identify and resolve technical problems.-Apply test methodology and product knowledge in the design of tests and testing strategies. -Conduct root cause analysis of identified defects, providing development/business partners with sufficient details to understand, replicate and resolve the defect. -Defines, identifies, collects, and organizes detailed information relating to testing requirements.-Defines scope, plans and deliverable for assigned basic projects.-Utilizing the testing methodology, analyzes testing requirements as the basis for developing testing scenarios for a test level to be executed on a project.Manage testing activities for Banks (Al-Masraf Abu Dhabi , BBK Bahrain and Kuwait , BIsB Bahrain ,Al Jazira Sudan , RCBD Iraq , AFH Lebanon , BARWA Qatar , CBD Dubai , AUB Kuwait , KFH Malaysia , KFH Bahrain , KFH Kuwait , BLC Lebanon , EWB Philippine , NBD Egypt , BLOM Egypt , Zenith Nigeria)Test Automation:-Responsible for converting manual test plans to automated test scripts. -Assist members of the QA staff with various automation related challenges. -Work closely with the development staff to ensure that issues/defects are dealt with in a timely and professional manner. -Maintain well organized records of test results and generate historical analysis of test results. Show less

Senior Test Engineer

• Feb 2007 - Oct 2011

Responsible for software testing techniques Implementation Black and Grey Box.- ALM Implementation (Configuration Management and Quality Control). IBM ClearCase , ClearQuest , Manual Tester and Functional Tester•Responsible for system test cases suites categorization and data analysis.•Test Diagrams.•Test Design Specification •Test Logs Approvals.•Acting as Technical Team Leader and Test analyst.•Responsible for business scenarios and test cases preparation, reviews and execution.•Responsible for software requirements specification, high level design and low level design reviews (Technical designs and database modifications). •Responsible for New comers coaching and training.•Responsible for 2nd line 24/7 support. (Periodical Task) Show less

Test Engineer and Functional Specialist

• May 2005 - Feb 2007