Amr Ashraf

Technical Support Supervisor at Compass Company
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Contact Information
us****@****om
(386) 825-5501
Location
EG
Languages
  • العربية Native or bilingual proficiency
  • English Native or bilingual proficiency
Skills

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Bio

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Credentials

  • CS 3800
    Carestream Dental
    Aug, 2021
    - Nov, 2024
  • CS 8100 AND CS 8200 FAMIY Done
    Carestream Dental
    Jul, 2021
    - Nov, 2024
  • CS 3700 - CS 3600 - Scan Flow
    Carestream Dental
    Apr, 2020
    - Nov, 2024
  • CS 1X00 I/O Camera
    Carestream Dental
    Aug, 2019
    - Nov, 2024
  • CS 2100
    Carestream Dental
    Aug, 2019
    - Nov, 2024
  • CS 3600 Family
    Carestream Dental
    Aug, 2019
    - Nov, 2024
  • RVG 5200 - 6200
    Carestream Dental
    Jul, 2019
    - Nov, 2024

Experience

  • Compass med
    • Egypt
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Technical Support Supervisor
      • Jan 2021 - Present

      Installing and servicing all Carestream Dental and Biolase Inc. (Dental laser) Products.- Carrying out technical orientation/training for new customers.- Doing a local network and sharing the database with the rooms in the clinics.- Integrate Carestream software with the RIS and PACS.- Communicating with manufacturers in technical support related issues including training, spare parts, troubleshooting, and backorders.- Perform technical training for new candidates.

    • Field Services Engineer
      • Jun 2019 - Jan 2021

      installation and maintenance for all Carestream Dental and Biolase inc. (Dental laser) Products.- Performing assigned technical tasks including products check ups, workflow optimization, new installations, preventive maintenance or service visits upon a firmly scheduled time plan.- Doing all required preventive maintenance .- Troubleshooting for failure systems.- Representing the company in conferences, group events, and different marketing activities that may need technical assistance. Show less

  • Sakr Medical
    • Nasr city
    • Technical Support Engineer
      • Jul 2017 - May 2019

Education

  • Higher Technological Institute
    Bachelor's degree, Biomedical Engineer
    2012 - 2017

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