Experience

Portland Development Commission

• United States
• Government Administration
• 300 - 400 Employee

• Marketing supervisor

  • Nov 2007 - Present

  •Created promotional material and work with outside vendors such as graphic designers,printers,photography to make sure all communications reflect the standers and mission of company •Prepare and distribute all communications and promotional materials as news releases and company bulletin stories as needed ,flyers, posters •Build relationships between company and media ,civic organization ,and other companies •Appreciate of the importance of legal and regulatory frameworks •Help to monitor the competitor activity –and report on it •Help to ensure dealing are met and budgets managed efficiently •Ensure the smooth – running of the production process with particular responsibility for accurate setting of copy, design and art work •Liaise between the team and other relevant parties such as sales, product/brand management, research and finance •Liaise with external agencies and ensue project requests are dealt with in a timely and efficient manner •P.D.C retail outlets launch campaign •Successful sales promotions campaign •Create and develop Weekly, monthly & yearly bundles & promos according to customer needs •Provide leadership to both internal marketing resources and External agencies in order to achieve an effective communication strategy •Assist regional sales manager and team in regards to prospecting, forecasting and product mix. • Prompt competitors feed back. •Initiate and recommend actions to increase sales performance output. •Daily monitoring of sales staff activities including start and close business meetings. •Ensure implementation of P.D.C policy. Show less



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Call center agent

  • Feb 2006 - Nov 2007

  Complaint and retention team Segment High Value Customers. Vodafone directory assistant VDA Segment med 10 & High 20 Inquiry desk team Segment welcome and core •I've got Training at applications such as CM, PPASS. Minsat and Siebel. •Handle the customer’s complaints and escalated cases in timely manner that ensures the maximum customer satisfaction. •Supporting new staff according to Vodafone standards. •Delegated from the team leader to Ensure effective and efficient day to day performance and adherence of the team Show less