Experience

ITP Media Group

• United Arab Emirates
• Media Production
• 700 & Above Employee

• Executive Assistant | Project Administrator

  • Jun 2022 - Present



talabat

• United Arab Emirates
• Technology, Information and Internet
• 700 & Above Employee

• Executive Assistant to C-Suite | CPO, CFO, CMO & VP-Comms/PA/CSR

  • Jun 2020 - Mar 2022

• Executive Assistant To Chief Executive Officer

  • Oct 2019 - Aug 2021

• Office Administrator

  • Jan 2019 - Sep 2019

• HR Assistant

  • Jul 2018 - Dec 2018

• Front Desk Officer

  • Jan 2018 - Jun 2018



Emirates Leisure Retail

• United Arab Emirates
• Hospitality
• 700 & Above Employee

• Store Supervisor in Costa Coffee UAE

  • Oct 2010 - Dec 2017

  • To take overall responsibility for managing the stock and ordering systems ensuring that the store has a 100% supply of items for the customer whilst delivering the budgeted margins/profit.• To deal with and resolve customer complaints in line with company policy/procedures.• To ensure that all Mktg. updates and new point of sale are implemented and maintained effectively• To train, coach and develop the team ( Average number of members depending on store branch: minimum of 3, maximum of 8) to ensure that they deliver brand standards and a great customer experience.• To analyze and act upon financial/performance data to ensure the store is run in the most efficient and profitable manner whilst delivering other measures on P and L.



Yellow Cab Pizza Corporation

• Shift Manager

  • Jul 2009 - May 2010

  A. Serving the Guest o Maintains Speed of Service (SOS) goals. o Resolves guest complaints quickly, while maintaining positive guest relations. o Makes sound business decisions quickly, always keeping the guest in mind. o Ensures that employees are clean and neat in appearance. B. Managing the Business o Ensures products are prepared correctly and according to standards. o Manages labor, by shift, within acceptable variances and according to labor laws. o Manages food costs within acceptable variances. o Coordinates opening and closing activities in a timely and safe manner. o Oversees proper product preparation, rotation, portioning, cooking and holding times. o Maintains restaurant sanitation and cleanliness standards and is certified in the food safety program. o Maintains crew productivity by proper deployment throughout the shift. . o Sees that equipment is clean and working correctly, and responds quickly and appropriately when equipment is in need of repair. C. Leading People o Acts as a role model by following appearance and procedural standards at all times. o Participates in restaurant goal setting and is committed to achieving team goals. o Encourages other team members to maintain performance standards. o Collaborates with team members to solve problems and make decisions. o Resolves conflicts and improves team member performance issues in a constructive manner and according to policies. o Communicates effectively, both written and orally, with restaurant team.



Pag – IBIG FUND

• 200 hours Office Practice Overseas Program Department

  • Feb 2009 - Mar 2009

  • Encoded/verified/edited member’s data form coming from different manning agencies.• Updated and posted payments in members record book.• Generated ID report of over the counter payments of manning agencies.• Edited POP ID's requested by NCR branches.• Encoded/scanned/printed ID's requested by NCR/regional branches.• Generated members statement of accumulated values (MSAV) of displaced OFW's.• Posted payments of members from Phil synergy in their record books.• Filed monthly report of NCR and provincial branches.



STERLING PAPER GROUP OF COMPANIES

• On-the-Job Training (HR Dept.)

  • Dec 2006 - Feb 2007

  • Preparing and posting job advertisements, screening applications, arranging interviews, participating in selection process, and administering pre-employment tests as required.• Record all resumes and personnel documents in HR electronic files • File physical HR records in HR filing cabinet• Scanning and emailing HR documents • Create Employee packs • Complete appropriate paperwork for new and existing employees• Assist in implementing HR policies and procedures• Be accessible and respond to staff/manager enquiries in a timely manner• Calls and schedules interviews for seasonal and full time candidates, including sending proper information to candidates and hiring managers for interview sessions• Maintain inventory of human resources documents and supplies