Experience

Dolmen Group

• Pakistan
• Real Estate
• 200 - 300 Employee

• Customer Service Representative

  • Feb 2023 - Present

  Solving Complaints and Problems of the customer. • Giving any sort of information regarding the Mall Services. • Giving Services to the customers beyond the limits. • Reporting to the High Managements. • Dealing with all the Marketing Events. • Making Reports on Events and handling all Event gifts. • Maintain the Reports of Finance and Store Submitting to the concerned Department. weekly and monthly vise. • Present the Presentation of the department to the High Management. • Maintain the Daily Consolidated Closing Reports. • Maintain the Lost and Found articles. required any Theft & Lost Case. • Conducting Feedback and Suggestion from customer. • To attend call regarding Mall information and Outlets information. • Welcome and Greet the customer with a smiley face to make them comfortable. • Maintained the Staff Roster on Monthly basis.• Solving Complaints and Problems of the customer. • Giving any sort of information regarding the Mall Services. • Giving Services to the customers beyond the limits. • Maintaining smooth and swift shift with the staff. • Helping staff if any quires occurs. • Reporting to the High Managements. • Dealing with all the Marketing Events. • Making Reports on Events and handling all Event gifts. • Maintain the Reports of Finance and Store Submitting to the concerned Department. • Maintain the Summary Report of department weekly and monthly vise. • Present the Presentation of the department to the High Management. • Maintain the Daily Consolidated Closing Reports. • Maintain the Lost and Found articles. • Facilitate to the customer for CCTV Footage if required any Theft & Lost Case. • Maintain the Tenants Sale Update report on weekly basis. • Conducting Feedback and Suggestion from customer. • To attend call regarding Mall information and Outlets information. • Orientation and Trained the new staff. • Welcome and Greet the customer with a smiley face to make them comfortable. • Maintained the Staff Roster on Monthly basis. Show less



Ibn-e-seena hospital

• Karachi Division, Sindh, Pakistan

• Admin and HR officer

  • Oct 2022 - Present

  I have completed my masters degree of economic from university of Karachi in 2022.after that I have work experience with a company named ECOM Pvt ltd as Hr recruiter and admin manager since January 2022 till September 2022 . after that I got a chance to work with a hospital(Ibn-e-seena hospital) as admin and HR officer I joined October 2022 to January 23. I have completed my masters degree of economic from university of Karachi in 2022.after that I have work experience with a company named ECOM Pvt ltd as Hr recruiter and admin manager since January 2022 till September 2022 . after that I got a chance to work with a hospital(Ibn-e-seena hospital) as admin and HR officer I joined October 2022 to January 23.



ECOMPK ( pvt) Ltd

• Tariq road Karachi

• Human Resources Assistant

  • Jan 2022 - Present



Ecom .pk (pvt) ltd

• Karāchi, Sindh, Pakistan

• Recruiter

  • Jan 2022 - Sep 2022



ECOMPK ( pvt) ltd

• Karāchi, Sindh, Pakistan

• Human Resources Recruiter

  • Jan 2022 - Jan 2022