Experience

Swift

• India
• Embedded Software Products
• 1 - 100 Employee

• Program Manager - Warehouse Operations

  • Aug 2022 - Present



Urban Ladder

• India
• Technology, Information and Internet
• 700 & Above Employee

• • Nov 2020 - Nov 2022

  • Liaise with teams across locations and Engineering team to Identify gaps between system and physical flows and bridge that gap• Creating New Location in system and testing end to end process• Inventory Movement for different location• Setting up New processes & optimize/improve existing.• Project Management• Leads Management, Allocation, Reporting and analysis• Resolving issues faced by frontend team

• • Feb 2019 - Nov 2020

  • Managing Centralise Operations for all Delivery Centres• Direct Cost Budgeting and Controlling for 16 Locations• Analysis of the data reports Daily, Weekly, monthly to identify performance bottlenecks and improve theperformance• Manage the order flow and Delivery every order without any problem and help to customer to get his orderon time.• Coordination with Vendor and find best possible solution• Coordinating with last mile team for achieving delivery, customer experience.• Working closely with HR, Finance, Facility team, Safety, IT and other stakeholders.• Responsible of managing operations from Fulfilment Centre to End Customer.• Responsible for TAT and TTD analysis• Evaluating complex situations and finding solutions for the same• Bridge between Delivery Canter and Fulfilment Centre Show less

• • Sep 2015 - Jan 2019

  • Responsibility for daily delivery planning and route scheduling.• Responsible of managing operations from Fulfilment Centre to End Customer.• Responsible for TAT and TTD analysis for WEST region (Gujrat,Goa,Pune)• Resolving delivery related issues for Distribution Centre.• Managing returns and rejections.• Root cause analysis on Pending Orders & Delivered Orders report.• Evaluating complex situations and finding solutions for the same.• Ability to handle the pressures to meet deadlines and targets. Show less



ICICI Bank

• India
• Banking
• 700 & Above Employee

• Sr Sales Executive

  • Sep 2013 - Mar 2015