Graduate Admissions Counselor

• Oct 2021 - Present

Graduate Student Recruitment Specialist

• Jun 2021 - Oct 2021

-Respond to telephone inquiries and e-mail inquiries.-Provide excellent customer service to students over the phone and via email.-Manage basic technical support issues to assist students.-Assists with prospect management, recruitment and admissions.-Take part in on & off-site information sessions and events and Virtual events as needed.-Assume other responsibilities as assigned by the Senior Director, Recruitment and Enrollment Services.

Substitute Teacher

• Apr 2019 - Jun 2021

-Developed backup lesson plans for over 5 subjects -Lectured and facilitated lesson plans to 25-30 students in grades K-12 -Supervised and enforced safety standards with pool guests and maintained effective classroom management strategies -Executed excellent customer service, close to 100% satisfaction rate, to patrons by answering questions and concerns -Implemented appropriate consequences for inappropriate student behavior weekly -Wrote reports for teacher about the class events daily -Obtained Mercer County Substitute Teacher Certificate (2019 – 2024) Show less

Graphic Designer

• Jun 2003 - Dec 2020

-Coached over 30 clients in person/online to discuss the scope of different projects -Advised clients on the best strategies to use for particular products and desired audiences daily -Created unique digital graphic materials, such as postcards, flyers, menus, brochures, and logos resulting in over 53 different designs Illustrated social media ads, banners, and graphics for 3 clients and PTA for kids’ schools -Conceptualized professional presentations in power point for 4 clients -Designed solutions with high visual impact daily -Reviewed all projects to ensure 100% customer satisfaction Show less