Experience

Bentley & Co LTD

• Canada
• Retail
• 200 - 300 Employee

• Sales Associate

  • Aug 2010 - Present

  • Greet clients with a positive attitude and direct them to their needs• Resolve client issues by listening compassionately to their concerns and offer solutions• Operate cash register to process payments/refunds and issue receipts• Communicate accurate information to inquiries in-person or over the telephone• Answer telephone calls with polite telephone voice and take messages• Deal with incoming/outgoing communications through email and facilitate communication between staff• Receive, sort, and distribute mails, letters, memo, and other files to other staff• Organize backroom and merchandise• Prepare staff schedule and keep track of staff attendance• Maintain manual filing system for documents, policies, memos, and employee files• Maintain staff files while keeping confidentiality • Produce weekly sales paperwork and budget sheets• Mail out monthly mailbag and send paperwork to head office • Deal with incoming and outgoing packages with courier and sign when necessary• Reconcile number of boxes and code of boxes to ensure accurate delivery received or sent• Order office supplies, forms, and fixtures and monitor inventory • Open and close store doors as a key holder. Make sure the doors are closed properly at the end of the day • Ensure safety of store and fill out monthly Health and Safety inspection paperwork • Sustain clean work environment• Assist in scheduling interview meetings and employee training• New hire set up • Perform inventory count• Reach/request appropriate maintenance personnel when problem arises in the store• Perform visual changes and set up merchandise display