IT Help Desk Supervisor

• Oct 2022 - Present

IT Support Specialist

• Mar 2022 - Nov 2022

IT manager

• Mar 2020 - Mar 2022

IT manager role covering a company over over 150+ employees. Personal helpdesk technician for the entire company, IT consultant for all various needs of management and their teams, Build and maintain full asset systems such as Snipe IT/Connectwise etc, Manage all working accounts within the company: Microsoft 365, Google workspace, Jira/atlassian, Adobe, Gotoconnect, and dozens more software platforms needed to run the company's needs, Building and maintaining full call platforms/dial plans, IT Project management including all teams across the company, Cost analyzer for all contracts of all software listed, Maintain and support security alongside CIO, Assist in all research and development for furthering company's flow and production. Show less

Email/IT Specialist

• May 2019 - Mar 2020

DNS/Email migration for clients coming on to the hosting platform. Migrating data from 1 email host to another using various IMAP related tools/clients, Obtaining and managing DNS records for hundred-thousands of sites, Various troubleshooting needs ranging from internal server needs to practice needs setup at the office.

Website Tech

• Dec 2018 - May 2019

This position is for a tech/client support position. Daily tasks included: Wordpress work from the site to all the tools behind it, Completing large scale ticket requests, Work directly with healthcare business's like dental practices to solve all various needs for a Marketing/Website company, Email support, and various other duties.

Head Foreman

• May 2017 - Dec 2018

High-end home landscape maintenance and building. Took care of some of the finest homes in Souther Utah. Trimming, fertalizing, building, soil ammendment, gardens, planting, specialized pruning and chemical application. High-end home landscape maintenance and building. Took care of some of the finest homes in Souther Utah. Trimming, fertalizing, building, soil ammendment, gardens, planting, specialized pruning and chemical application.

IT store Manager

• Apr 2012 - May 2017

Managed 2 local computer stores. Everything IT and in between. Security, repair, service, lessons. Work alongside store owner with every major setup, including successful expansion of store locations. Managed 2 local computer stores. Everything IT and in between. Security, repair, service, lessons. Work alongside store owner with every major setup, including successful expansion of store locations.

Engraving Tech

• Mar 2010 - Apr 2012

Engraving plaques, trophy's, plates, guns, rings, anything you can think of. Use of laser and diamond bit machine engraving. Engraving plaques, trophy's, plates, guns, rings, anything you can think of. Use of laser and diamond bit machine engraving.

IT Technician

• Aug 2008 - Jul 2009

Standard IT tech. Customer service. Computer service. Standard IT tech. Customer service. Computer service.

Manager

• May 2004 - Apr 2009

Managed a Scuba diving shop. Everything small business, running classes, assisting instructors. Everything scuba. In-house IT tech to help service all equipment and keep security cams running. Managed a Scuba diving shop. Everything small business, running classes, assisting instructors. Everything scuba. In-house IT tech to help service all equipment and keep security cams running.

IT Technician

• Aug 2005 - Sep 2007

Standard IT tech, customer service, computer service. Standard IT tech, customer service, computer service.