Experience

AAT (Aljeel Aljadeed For Technology)

• Libya
• Telecommunications
• 1 - 100 Employee

• Chairman Of The Board

  • Feb 2020 - Present

• CEO

  • Apr 2015 - Feb 2020

• Operation and Maintenance Section Chief

  • Jun 2013 - May 2015

  To own the operations and the support of all the network elements and systems ensuring business continuity and smooth operations with minimal or no outages.• To closely follow up on all operational issues of the company networks including all elements of the network starting from customer premises equipment to the core routers and transmission systems.• Develop sets of KPIs to monitor and measure network issues and report these KPIs on a regular basis to different teams and senior management.• To set network SLAs for all products and solutions in the network which to be agreed with suppliers and vendors.• To ensure 365x24x7 support for the network with clear plans and programs for continuous support• To develop and own all support programs including clear plans for escalations, problem resolution and multiple levels of support.• To optimize the network operations cost structure by introducing efficient techniques of work flow and employing tools for network monitoring.• To develop plans for talent retention and development.• To lead the continuous improvement effort through formal and informal training for the NOps staff including on-the-job training.• To be the SPOC (Single Point Of Contact) to the senior and executive management for all network operations issues such as network outages. • To effectively lead the budgeting exercise for the Network Operations. Show less



AAT (Aljeel Aljadeed For Technology)

• Libya
• Telecommunications
• 1 - 100 Employee

• Operation and Maintenance Chief Engineer

  • Jul 2010 - Sep 2010



ZTE Corporation

• China
• Telecommunications
• 700 & Above Employee

• Operation and Maintenance Section Chief

  • Jun 2004 - Jul 2010

  been responsible for delivering the Managed Service contract to Libyana GSM operator.and keep the network operation 24/07/365 and meeting the agreed SLA. been responsible for delivering the Managed Service contract to Libyana GSM operator.and keep the network operation 24/07/365 and meeting the agreed SLA.