Director IT

• Mar 2009 - Present

NTC is exclusive Telecom service provider to Government of Pakistan having fixed line network throughout the country. I am leading the IT department of NTC, which plays a pivotal role in the corporation in achieving core objectives.My major responsibilities include: Prepare future roadmap and strategy of IT portfolio of NTC Conceiving and proposing new projects to the Corporation, as per requirements, standards, industry trends, customers’ demands or impositions from Authority/Ministry/Government of Pakistan Implementing IT Policies, SoPs, and standards in IT Department Managing operations of IT Department in order to support the organization for achieving business objectives Improving IT processes/systems for better efficiency and control Capacity planning and recommending purchase of software, equipment & systems for IT department Ensuring accurate billing Interacting with stakeholders to ensure effective flow of information within business units for seamless business operations Managing vendors for execution of services Managing SLAs Developing Disaster Recovery and IT Service Continuity plans Successfully managed/managing following critical projects in the role of Project Director:• Vision of Automation and ERP in NTCObjectives: To bring the change gradually: prepare the organization for efficiency through automation, improve the Business Processes, implement an intermediary automation solution and then implement the final ERP solution.Achievements: - Vision and strategy for the roll-out of ERP was prepared.- The strategy encapsulated the vision into goals and program, comprising the following milestones/projects: i. BPR for ERP ii. Office Automation iii. ERP solution implementation- PC-Is / Charters of these projects were presented to the Management.- Projects were endorsed and approved by NTC Management Board.- The roll-out was done successfully (explained below). Show less

Deputy Director IT

• Jan 2003 - Feb 2009

Senior Database Administrator

• Apr 2001 - May 2003

As Senior DBA responsible for plans, designs, setup, install and maintains province-level Relational Database Management System of (Scanning, Data Entry, and Database/Data Warehousing) & Online Analytical Processing (OLAP) Services. Prepare and monitor all technical, financial and administrative aspects of Provincial Database/Data Warehouse. Manage timelines and monitors execution of plans, evaluate feasibility of change order and forecast impact on overall functioning of the project. Overall Resource Management and Reporting, Data Loading & Validation. Also play decisive role in smooth functioning of the day-to-day technical/ system operations. Show less

Acting/Deputy Director Technical

• Sep 2001 - May 2002

In the absence of Deputy Director Technical, I was given additional responsibility of the subject post. As A/DDT, I was responsible for the list of tasks mentioned below: Manage timelines and monitor execution of plan, evaluate feasibility of change orders and forecast impact on overall functioning of the project. Project System Management in monitoring and decision-making. Responsible for technical activities in NADRA Operations in Lahore region, including technical analysis, feasibility studies and performance evaluations.  Project implementation and testing of the software to make sure that the software fulfils all what was expected from it.  Hiring of technical team in Lahore Region.  Coordination with concerned Director for the analysis, implementation of various project related matters. Supervising the NSRC setups, and technical evaluation/audit for establishment. Coordination with HQ on various projects & technical matters. Critical analysis of Data Entry, Scanning Setups’ performance and implement any procedures needed for the smooth running of the centre. Analysis of various rejections, co ordination & development of rejection clearing procedures. Show less

System Administrator/Backup Database Administrator

• Feb 2001 - May 2002

I worked on Pakistan’s largest and first Data warehouse of its kind in National Database & Registration Authority (NADRA) of Pakistan. This was a National Database of Citizens of Pakistan sizing to approximately 14 Terabytes of data. I worked as System Administrator/Backup DBA responsible for the installation; configuration & administration of NCR Server running NCR UNIX & Windows NT/2000 platforms. Responsibilities include administration/Upgrade, Maintenance & Installations. Performed Database installation, configuration & administration tasks on Oracle, MS SQL & Teradata (creating & management of user/groups, configuring rights, backups, auditing & monitoring logs). Serial modems & DLT Installations & configurations. System & Database Backup scheduling & scripting for Backup & Restoring. Show less

System & Database Administrator

• Jun 2000 - Mar 2001

Administration of 2200 users’ Database, overall Resource Management and Reporting, Data Loading & Validation. Responsible for managing 750-nodes network environment and ensuring availability of the entire system for smooth functioning of the Data Entry operations. It also included operational effectiveness of all systems covering LAN, WAN & related software/hardware, to ensure proper back-ups were maintained at regular intervals in line with project requirements. I also played decisive role in smooth functioning of the day-to-day technical/ system operations. Show less

Software Engineer/Database Administrator

• May 1999 - Jun 2000

Involved in Design and Development of following Software Projects using RDBMS: • Call Logging System project • Patient Management Information System project for a hospital Involved in Design and Development of following Software Projects using RDBMS: • Call Logging System project • Patient Management Information System project for a hospital

MIS Manager

• Jan 1997 - May 1999

Managed and directed the Technical Education Project in the pursuit of its long-rang plan, the main focus of which was system development for R & D database. Major responsibility was to be the Project Manager for automation, implementation & networking of 32 Labs. Also directed the efforts focused on training of staff and MIS activities. Managed and directed the Technical Education Project in the pursuit of its long-rang plan, the main focus of which was system development for R & D database. Major responsibility was to be the Project Manager for automation, implementation & networking of 32 Labs. Also directed the efforts focused on training of staff and MIS activities.