Handover & Support Engineer

• Mar 2023 - Present

Telecom & Systems Coordinator

• Jun 2022 - Mar 2023

Maintenance Improvement Engineer

• Dec 2020 - Jun 2022

Telecom Senior Engineer

• Jan 2020 - Dec 2020

Projects Manager (Security Systems)

• Feb 2019 - Jun 2019

Senior Sales Engineer

• May 2018 - Jan 2019

Senior ELV Systems Engineer (Freelance)

• Jul 2017 - Apr 2018

Senior ELV Systems Engineer (Consultant)

• May 2016 - Feb 2017

o Senior ELV Systems Engineer (Consultant): • Management of all ELV contractors work such as: Security systems (access control, CCTV, PID, car barrier), audio visual, queuing, MATV, networks (computer, internet, and telephony), and fire alarm system. • Represents the owner in sending/responding to all QC official correspondences such as: - SWI (site work instruction). - SCR (site clarification request). - FM (field memo). - IR (inspection request). - NCR (non-conformance report). - MIR (material inspection request). • Attending/holding the important technical meetings with all parties of the project. • Responding to the owner's official/non-official inquiries to make sure the work will be done the way meets their expectation. Show less

Senior ELV Systems Engineer (Main Contractor)

• Sep 2009 - Mar 2016

o Senior ELV systems engineer (Jul.10 - Mar.16): • Supervision, site inspection, and solving design problems for the subcontractor’s work in low current systems such as: - Telephone and data networks (data center, core network, and fiber optics network). - Fire alarm system (fire management system, NFPA, british standard). - CCTV surveillance system. - Intercom system. - IPTV and MATV (master antenna TV) systems. - Interrogation and prisoner’s visitation voice recording system. - Access control (keyless entry, car barrier, road blocker, and perimeter intrusion detection). - Automatic under vehicle inspection system. - Public address system. - Digital signage. - Queuing system. - Nurse call and cardiac monitor systems. - BMS (building management system). - UPS (uninterruptible power supply). • Solving all technical problems caused by miss-coordination with other trades (civil, architecture, mechanical, or electrical) and preparing proposals to be discussed and approved by the consultant. • Reviewing contracts and auditing subcontractor’s monthly payment. • Managing the communications, technical meetings, and the official correspondences with all low current related subcontractors at all stages of the project. • Preparing detailed low current site progress report upon request. o ELV systems technical office engineer "Head Office" (Sep.09 - Jul.10): • Managing the communication and information requests between the different parties inside the project (project expeditor). • Review of all workshop drawings & material submittals prior to handing it over to the consultant. • Handling the project documents and submittals from/to the trade’s specialists and the client engineer. Show less

Light Current Systems Site Engineer

• Jul 2009 - Sep 2009

• Supervision for the subcontractor’s work in low current activities (telecom. /data, fire alarm, access control, and audio visual systems). • Handling the project documents and submittals from/to the trade’s specialists and the client engineer. • Supervision for the subcontractor’s work in low current activities (telecom. /data, fire alarm, access control, and audio visual systems). • Handling the project documents and submittals from/to the trade’s specialists and the client engineer.

Telecommunications Engineer

• Aug 2006 - May 2009

o Telecommunication senior engineer and team leader (Jan. 09- May 09): • Installing, programming and maintaining PABX system (HARRIS, TELTRONICS and CERATO VoIP). • Installing and maintaining voice mail, call accounting and auto-attendant systems. • Familiar with hotel’s, accommodation’s, and hospital’s PABXs (hospitality services). • Setting up E1, IP trunk (PRI) connections (tie-lines). • Responsible for all maintenance contracts. • Supervising the entire engineering team. o Pre-sales engineer (Jan. 07-Apr. 07): • Preparation of technical designs, compliance statements, and financial offers. • Presenting our product professionally in an attractive way. • Discussing our product advantages compared to competitor's. • Attending bidding sessions. o Telecommunication junior engineer (Aug. 06-Jan. 07): • Installing, programming and maintaining PABX system (HARRIS, and TELTRONICS). • Doing in-site monthly maintenance for our client’s PABXs and providing detailed status reports. Show less

PABX Telecommunications Engineer

• Apr 2007 - Dec 2008

o PABX telecom. engineer @ BP Egypt (British Petroleum) - On loan engineer in IT&S department: • Responsible for the entire voice communication systems,4 PABXs supporting 5 different sites: - PABX programming (dialing plan, trunks, routing, device diagnosis…). - Main distribution frame (MDF) installation, cabling, assembly and configuration. - Creating call account reporting programs using MS Access. - Linking PABXs (inter-building connectivity, remote sites connectivity). o PABX telecom. engineer @ BP Egypt (British Petroleum) - On loan engineer in IT&S department: • Responsible for the entire voice communication systems,4 PABXs supporting 5 different sites: - PABX programming (dialing plan, trunks, routing, device diagnosis…). - Main distribution frame (MDF) installation, cabling, assembly and configuration. - Creating call account reporting programs using MS Access. - Linking PABXs (inter-building connectivity, remote sites connectivity).