Amiya Harris

Medical Office Clerk at Assured Imaging, LLC - a Rezolut company
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Contact Information
us****@****om
(386) 825-5501
Location
Clovis, New Mexico, United States, MX

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Credentials

  • Certified Medical Administrative Assistant (CMAA)
    New Horizons Regional Education Centers
    Apr, 2020
    - Oct, 2024

Experience

  • Assured Imaging, LLC - a Rezolut company
    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Medical Office Clerk
      • Jul 2022 - Present

      • Prepared and gathered patient files for the doctors prior to them seeing the patients • Used different software such as EXA and MagView to schedule appointments and enter in exams for patients. •Entered correct and/or updated patient information into main computer database • Assisted with transition from paper medical records into electronic medical records by scanning patient documents into an EMR system •Knowledgeable on billing, including managing inquiries and dealing with multiple types of insurance Show less

  • Anthem, Inc.
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Customer Service Representative
      • Aug 2021 - Sep 2021

      • Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions • Provided external and internal customers with requested information Used computerized systems for information gathering and troubleshooting for customers. • Updated the company's database with new customer information and manage data retrieval of current customers, accurately and in a timely fashion. • Delivered high-quality customer service via email support platform ensuring top level service to continue corporate growth. Show less

  • Ambercare
    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Service Coordinator
      • May 2021 - Jun 2021

      •Effectively served as an advisory resource by providing patient-family experience, support, expertise and knowledge pertaining to the services they were approved for •Observed strict confidentially and safeguarded all patient -related information •Provided support and assistance to the staffing coordinator in finding suitable placement of agency established caregivers into members homes. •Proficiency in being able to respond to a range of questions from other professionals regarding treatment of specific clients. Show less

  • La Casa family health center
    • Administrative Clerk
      • Dec 2020 - May 2021

      • Developed positive professional relationships through verbal and written communication with other departments and Patients •Ability to analyze and input patient data into the clinic base operating system. • Developed procedures to increase the efficiency of numerous areas including filing and organizing records to increase our ability to efficiently retain/ recover documents , reports and records. • Perform day to day administrative functions and general office duties but not limited to word processing, copays, filing, faxing, answering phones and data entry. Show less

  • Maximus
    • Australia
    • Advertising Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Jun 2019 - Dec 2020

      • Communicate daily (90+ calls daily) with insurance members to accurately and diligently process enrollment forms while protecting confidential information compliant to HIPAA regulations. • Applying multi-tasking skills, attention to detail, and product knowledge using various computer systems such as Wex Billing, Sebel, CRM and On Base to successfully and accurately perform daily tasks such as account maintenance to fulfill customer's requests. • Implementing analytical/ logical thinking abilities to make well-informed decisions by presenting beneficial information to customers according to their eligibility and needs, while collaborating with appropriate levels of management in unique cases. •The ability to communicate orally when advising customers information regarding policies and in writing when documenting information provided during call. Show less

Education

  • Warwick High School
    High School Diploma, General Studies
    2015 - 2019

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