Experience

Harbourview Inn & Suites

• Canada
• Hospitality
• 1 - 100 Employee

• Shift Supervisor

  • Mar 2021 - Present

  • Co-ordinate, assign and review the work of hotel. • Establish work schedules and procedures and co-ordinate activities with other work units and departments. • Count cash at the beginning and end of shifts and keep banksecure. • Hire and train staff in job duties, safety procedures andcompany policies. • Resolve customer issues, complaints, and problems in aquick, efficient manner to maintain a high level of customer satisfaction and quality service. • Co-ordinate, assign and review the work of hotel. • Establish work schedules and procedures and co-ordinate activities with other work units and departments. • Count cash at the beginning and end of shifts and keep banksecure. • Hire and train staff in job duties, safety procedures andcompany policies. • Resolve customer issues, complaints, and problems in aquick, efficient manner to maintain a high level of customer satisfaction and quality service.



Tim Hortons

• Canada
• Food and Beverage Services
• 700 & Above Employee

• Supervisor

  • Aug 2019 - Jan 2021

  Maintained high standards of customer service during high-volume, fast- paced operation. • Handled currency and credit transactions quickly and accurately. • Prepared all food and coffee orders at a fast pace. • Resolving customer complaints in a professional manner. Maintained high standards of customer service during high-volume, fast- paced operation. • Handled currency and credit transactions quickly and accurately. • Prepared all food and coffee orders at a fast pace. • Resolving customer complaints in a professional manner.