Amit Arora

Sr. Manager Technology at CSC WiFi Choupal Services India Pvt. Ltd, Ministry of IT
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Contact Information
us****@****om
(386) 825-5501
Location
South Delhi, Delhi, India, IN

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Experience

    • Business Consulting and Services
    • 1 - 100 Employee
    • Sr. Manager Technology
      • Feb 2018 - Present

      Wi-Fi Choupal is CSC SPV's ambitious initiative to boost internet connectivity at the last mile by utilizing BharatNet infrastructure. Initiated in January 2016, it engages CSC Village Level Entrepreneurs (VLEs) as Community Internet Service. Accomplishments:  Designed software solutions driving continuous improvement to processes, systems, workflow and customer responsiveness.  Mentored development teams in Agile SDLC and STLC best practices. Ensured the release of premium-quality applications that provided intuitive and secure experiences for users.  Delivered new or enhanced developments, such as: - Network Management System This system collects WiFi Access Points data from 6 different Cloud Controllers viz. Cisco Meraki, Cambium, EnGenius, LigoWave, ZCom, and Maksat using their APIs and accumulate them in our DB in a common format. - Android Based applications WANI – To enable the use of TRAI compliant WiFi access points Bharat WiFi – Designed for Data Interoperability as directed by TRAI. WiFi Choupal Subscriber – Used to manage Plan, Data, Usage History and Purchase Plans. GPON Survey – To check the feasibility of any Village and availability of pre-requisites before installation of WiFi Access Points. CSC Locator – To locate any CSC VLE based on Near By Location, CSC ID, Service Delivery, State/District/Village. - Stock Management System This system designed to maintain the full lifecycle of H/W Purchase, Add to Inventory, Delivery to States, Installation at desired location, Return of Faulty or Unused items, Replacement of Faulty Items. - Domain Selling with Site hosting portal This feature rich system is capable of Domain Search, Purchase, Update, Renew, Transfer, as well Website package to Purchase, Update, Renew. - Web-based customer data-entry applications  Drove all phases of enterprise integration and process improvement projects to successful completion. Show less

    • IT Services and IT Consulting
    • 700 & Above Employee
    • Head of Operations Govt. Business
      • Jun 2013 - Feb 2018

      CSC e-Governance Services India Limited, a Special Purpose Vehicle, has been set up by the Ministry of Electronics & IT under the Companies Act, 1956 to oversee implementation of the CSC scheme. CSC SPV provides a centralized collaborative framework for delivery of services to citizens through CSCs, besides ensuring systemic viability and sustainability of the Scheme. Worked as Techno Commercial HoD. Objective was to integrate different B2C and G2C portals with the CSC's Digital Seva portal to deliver citizen centric services to citizens in rural and remote areas of the country through the network of CSCs. Accomplishments: - Responsible for completion of eGovernance Service delivery starts from second line of discussion till Service delivery. - CSC Payment Gateway integration with G2C and B2C portals. - Mentored both sides Development, Support, Recon, and Accounts teams to streamline the process. - G2C and B2C integrations done under my supervision are: - G2C 1. Central Govt. Services: Pan (both UTIITSL and NSDL), Passport, IRCTC, eVahan, FSSAI, eStamp, IHHL etc. 2. State Govt. : Covered almost all the states for integrating their State Portals (eDistrict, Municipal Corporations, Universities, eGRAS) as well as Electricity and Water Bill Payments. - B2C 1. All the Insurance companies for New Business (Front end based) as well as Premium Renewal Collection (API based) 2. Bus Aggregators like Red Bus, Bus India, Book On Spot 3. and many more. Show less

    • Telecommunications
    • Senior Member Technical Staff
      • May 2009 - Jun 2013

      FourMoX Communications is a Mobile Applications and Services company started in 2009. The company specializes in making IVRS, SMS, WAP and On-device Applications for Enterprises, Government, Education and Research. Clients and users of its solutions currently include some of the largest mobile handset manufacturers, prominent FMCG companies, market research agencies, state governments and international NGOs. 4MoX is a revolutionary tool that allows you to connect with your customers, sales force and suppliers, using either mobile or web-based applications. It works on even the most basic of phones and users can choose from different modes of access: Mobile Application, Mobile Browser (WAP) and a standard on-line interface. It can be used for carrying out opinion polls, market research surveys, retail & merchandising audits, sales force automation, inventory & supply chain management, training & testing programmes and a whole lot more. In fact, every day customers are discovering new ways in which they can use our solution to improve productivity and boost profits. The application is designed in such a way that it can run on almost all the J2ME, Symbian and Black Berry phones. Android app is also designed to run on all the phones having different Screen sizes. It can run on Android Tablet too. 4MoX is a combination of web and mobile platforms, working seamlessly together. The web-platform is used for management, design and analysis of surveys (or enterprise applications), whereas the mobile platform is used as a client device for collecting and exchanging data. -Responsible for design and development of mobile based survey app (Android and J2ME). -Working with Product Management/Business Analyst for new releases. -Unit , Module and Integration testing. Show less

    • Test Lead
      • Sep 2007 - Apr 2009

      • Responsible for test projects planning and strategizing activities. • Responsible for complete testing activities on Terminal side development ( Voice, SMS, RMS, CDMA and GSM Configuration Parameters, Synchronization, PoS and VAS) • Closely working with Product Mgmt/Business Analyst for new releases • Testing of MIS features, Day LOG reports, Testing data integrity and format • Preparation of Network Log Reports using CAIT (CDMA Air Interface tool). • POS testing - Options like Online/Offline Sale, Pre Auth, Void, Settlement, and Configuration. • Testing of iterative Product releases and patch releases • Creating/Updating Test data for Functional & load testing • Bug scrubbing with Product Management Team. • Responsible for giving Training to Operation Team on new Product Features • Performance/Load Testing • Simulates production server issues. • Creating/Updating Test Plan • Reviewing Test Cases • Responsible for generating Testing Reports i.e. Daily Status Report, Weekly Report. • Providing inputs for Project Status Report (Testing Part) to the Project Manager. • Generating Automated Test Scripts (in simple text format) for our in-house Test Framework developed in VC++. • Helping in testing process improvement. • Responsible for making the processes easy and the implementation of processes across the projects. Show less

    • Senior Member Technical Staff
      • Jan 2004 - Sep 2007

      • Planning Quality related activities. • Generating Automated API Test Cases (in C) for our in-house Test Framework. This framework was used to test the SR100 Platform (for IVR Solution). • Developed API Test Framework (in C on VC++ platform), PnP Configuration Tool (in VC++), Monitoring and IVR Application (in .Net 2003 C#) • Developed Functional, Regression, Stress, System and Load Test Cases. • Bug reporting, to the concerned developer, and tracking. • Testing of iterative Product releases and patch releases • Bug scrubbing with Product Management Team. • Creating/Updating Test data. • Responsible for generating Daily Test and Status Reports. • Providing inputs for Project Status Report (Testing Part) to the Project Manager. • Helping in testing process improvement. • Responsible for making the processes easy and the implementation of processes across the projects. • Done the Kernel and User Mode code coverage. • Tested SR100 software using App Verifier and Driver Verifier to get Microsoft Logo Certification. Show less

    • Temporary Engg.
      • Jun 2000 - Jun 2003

      • Preparing Test Cases. • Manual Testing. • Reporting Bugs • Generating Test Report • Preparing Test Cases. • Manual Testing. • Reporting Bugs • Generating Test Report

Education

  • Nagpur University
    BE, Electronics
    1995 - 1999
  • Kendriya Vidyalaya
    AISCE, Science
    1992 - 1994

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