Enterprise Account Executive

• Jun 2021 - Present

Account Executive

• Sep 2020 - Apr 2021

Account Executive

• Aug 2019 - Apr 2020

Uniserve Communications Corporation is an unified communications company offering integrated voice and data services over multiple Internet protocol networks, including cable, fiber optic, asymmetric digital subscriber line, and wireless broadband. The company also provides a scalable managed service platform, managed security services, secure cloud and colocation data storage facilities for enterprise companies. Uniserve was founded in 1988 and is headquartered in Vancouver… Show more Uniserve Communications Corporation is an unified communications company offering integrated voice and data services over multiple Internet protocol networks, including cable, fiber optic, asymmetric digital subscriber line, and wireless broadband. The company also provides a scalable managed service platform, managed security services, secure cloud and colocation data storage facilities for enterprise companies. Uniserve was founded in 1988 and is headquartered in Vancouver, Canada. Specialties: ADSL, Fiberoptic, SIP, Phone Systems, Cloud IaaS, Colocation Data Storage Centres, Security Services, Managed Service Provider, Managed Security. Show less Uniserve Communications Corporation is an unified communications company offering integrated voice and data services over multiple Internet protocol networks, including cable, fiber optic, asymmetric digital subscriber line, and wireless broadband. The company also provides a scalable managed service platform, managed security services, secure cloud and colocation data storage facilities for enterprise companies. Uniserve was founded in 1988 and is headquartered in Vancouver… Show more Uniserve Communications Corporation is an unified communications company offering integrated voice and data services over multiple Internet protocol networks, including cable, fiber optic, asymmetric digital subscriber line, and wireless broadband. The company also provides a scalable managed service platform, managed security services, secure cloud and colocation data storage facilities for enterprise companies. Uniserve was founded in 1988 and is headquartered in Vancouver, Canada. Specialties: ADSL, Fiberoptic, SIP, Phone Systems, Cloud IaaS, Colocation Data Storage Centres, Security Services, Managed Service Provider, Managed Security. Show less

Account Executive

• Nov 2015 - Jul 2019

For nearly two decades, C&I Technologies Inc. has provided information technology and communications solutions to business clients across Southwestern Ontario from our offices strategically located in Guelph, Kitchener, Stoney Creek and London Ontario. Our business lines include: • I.T. Solutions: Corporate solutions, networks, maintenance and support services, computer hardware and software, back up and disaster recovery • Wireless and Mobility: TELUS Platinum Dealer and Business… Show more For nearly two decades, C&I Technologies Inc. has provided information technology and communications solutions to business clients across Southwestern Ontario from our offices strategically located in Guelph, Kitchener, Stoney Creek and London Ontario. Our business lines include: • I.T. Solutions: Corporate solutions, networks, maintenance and support services, computer hardware and software, back up and disaster recovery • Wireless and Mobility: TELUS Platinum Dealer and Business Excellence Partner for Smartphones, wireless data and mobile high speed internet solutions, electronic billing analysis tools, M2M, GPS, fleet/asset/resource tracking, Business Connect cloud based solutions for mobile/office integration • Telecommunications: Premise based business phone systems, VoIP, cabling and wiring C&I Technologies is Ontario's #1 TELUS Business Solutions, Wireless Platinum Partner dealership. Since 2001, we have been on a mission to enable businesses to be more successful through the use of wireless solutions geared to mobile employees. Our vision and values guide us to rise above the crowd and form long term relationships and happy clients. Our knowledge and expertise recommending and integrating products, services and support across Information Technology., Telecom, Wireless and Security gives us a distinct edge to serve our clients confidently & reliably. C&I Technologies recommends, implements and supports integrated mobile and office based solutions that help businesses stay connected with people and things that matter. Specialties Wirelss Solutions for business, Business Telephone systems, Computer networking services Show less For nearly two decades, C&I Technologies Inc. has provided information technology and communications solutions to business clients across Southwestern Ontario from our offices strategically located in Guelph, Kitchener, Stoney Creek and London Ontario. Our business lines include: • I.T. Solutions: Corporate solutions, networks, maintenance and support services, computer hardware and software, back up and disaster recovery • Wireless and Mobility: TELUS Platinum Dealer and Business… Show more For nearly two decades, C&I Technologies Inc. has provided information technology and communications solutions to business clients across Southwestern Ontario from our offices strategically located in Guelph, Kitchener, Stoney Creek and London Ontario. Our business lines include: • I.T. Solutions: Corporate solutions, networks, maintenance and support services, computer hardware and software, back up and disaster recovery • Wireless and Mobility: TELUS Platinum Dealer and Business Excellence Partner for Smartphones, wireless data and mobile high speed internet solutions, electronic billing analysis tools, M2M, GPS, fleet/asset/resource tracking, Business Connect cloud based solutions for mobile/office integration • Telecommunications: Premise based business phone systems, VoIP, cabling and wiring C&I Technologies is Ontario's #1 TELUS Business Solutions, Wireless Platinum Partner dealership. Since 2001, we have been on a mission to enable businesses to be more successful through the use of wireless solutions geared to mobile employees. Our vision and values guide us to rise above the crowd and form long term relationships and happy clients. Our knowledge and expertise recommending and integrating products, services and support across Information Technology., Telecom, Wireless and Security gives us a distinct edge to serve our clients confidently & reliably. C&I Technologies recommends, implements and supports integrated mobile and office based solutions that help businesses stay connected with people and things that matter. Specialties Wirelss Solutions for business, Business Telephone systems, Computer networking services Show less

Direct Sales Representative

• Jan 2014 - Jul 2015

One of Canada’s fastest growing telecommunications companies. Fibernetics’ rapid success has been leveraged by a marriage of established legacy systems with emerging internet protocol based technologies and underpinned by the unique experience of Fibernetics’ founders, as pioneers of VoIP communications in Canada. Direct Sales Representative - Successfully sold products and services achieving $250K within the first year, exceeding monthly targets - Responded to approximately 20… Show more One of Canada’s fastest growing telecommunications companies. Fibernetics’ rapid success has been leveraged by a marriage of established legacy systems with emerging internet protocol based technologies and underpinned by the unique experience of Fibernetics’ founders, as pioneers of VoIP communications in Canada. Direct Sales Representative - Successfully sold products and services achieving $250K within the first year, exceeding monthly targets - Responded to approximately 20 calls daily, conducted formal on-site business presentations; closing approximately 6 small business bundles per week. - Established long term customer relationships that resulted in long term retention and referrals by business clients. - Educated customers on technical information, resolving to all inquiries throughout the sales cycle that contributed to each successfully business relationships. - Gathered all business requirements from each customer to prepare and submit customized quotes based on their needs.

LeveL 3 Escalation Support Specialist

• Feb 2009 - Jan 2014

• Provided Support to Tier 1 and Tier 2 technical support agents. • Work on Escalation tickets from Tier 2 support. • Weekend on call support. • Follow up with networking department on resolved issues. Technical Support/IP PBX Support Responsibilities: • Provide technical support to Internet and VOIP system users • Answer Technical Support and Sales calls related to products and services • Handle DSL support with Business Customers • Investigate, Troubleshoot,… Show more • Provided Support to Tier 1 and Tier 2 technical support agents. • Work on Escalation tickets from Tier 2 support. • Weekend on call support. • Follow up with networking department on resolved issues. Technical Support/IP PBX Support Responsibilities: • Provide technical support to Internet and VOIP system users • Answer Technical Support and Sales calls related to products and services • Handle DSL support with Business Customers • Investigate, Troubleshoot, and Resolve customer issues related to internet connections, networking, and IP PBX configurations • Escalate unresolved issues • Follow up with customers and clients to ensure product and service satisfaction • Handle PBX support as far as cords, power cycling the unit and checking in the back end of PBX to see that the box is online • Handle Polycom phone features questions and answers • Follow up with Tier 1 and 2 tickets

Technical Support

• Sep 2008 - Nov 2008

• Repair computers, answer technical support calls via telephone and email, troubleshoot and diagnose problems, make adjustments, repair and perform preventative maintenance on computers, equipment, and machinery • Create work orders for the repair of customer returned units • Install, configure and upgrade operating systems and software using standard business and administrative packages; modify specific applications for use in operational departments. • Repair computers, answer technical support calls via telephone and email, troubleshoot and diagnose problems, make adjustments, repair and perform preventative maintenance on computers, equipment, and machinery • Create work orders for the repair of customer returned units • Install, configure and upgrade operating systems and software using standard business and administrative packages; modify specific applications for use in operational departments.

Machine Operator and Assembler

• Apr 2003 - Aug 2006

• RIM- Electronic Assembler. • BendALL- machine operator • NCR- shipping and receiving department. • MTD- Assembling line and packaging • RIM- Electronic Assembler. • BendALL- machine operator • NCR- shipping and receiving department. • MTD- Assembling line and packaging