High-performance Coach - through Human Skills Coaching | Leadership Coach

• Sep 2018 - Present

High-Performance Coach - I help Leaders and Managers achieve their optimal performance through Human Skills Coaching. To learn more about how it works, contact me for a 30-minute no obligatory gift (free) session at amit.prakash@motivusconsulting.sg

Business Coach for SMEs

• Sep 2018 - Present

I coach Entrepreneurs, Founders, and Managers of small and mid-size companies to grow their business to the next level by multiplying revenue and profits by 2X-10X. I coach them, consult their problems, and help them in their business across Vision, Mission, Core Values, Strategy, Planning, Branding, Marketing, Sales, Operations/Customer Service, Customer Experience, and Team Management. I am a Certified Business Coach (CBC). Contact me to learn more how it works over a 60 min… Show more I coach Entrepreneurs, Founders, and Managers of small and mid-size companies to grow their business to the next level by multiplying revenue and profits by 2X-10X. I coach them, consult their problems, and help them in their business across Vision, Mission, Core Values, Strategy, Planning, Branding, Marketing, Sales, Operations/Customer Service, Customer Experience, and Team Management. I am a Certified Business Coach (CBC). Contact me to learn more how it works over a 60 min discovery session as a gift ($0) at amit.prakash@motivusconsulting.sg

Sales Trainer | Customer Service Trainer | Customer Experience Trainer, Coach and Consultant

• Sep 2018 - Present

I am a FELLOW of International Association of Sales Training (IAST). I have created a new concept: SALESVICE - The New Recipe for Business Success Here, Sales and Customer Service are integrated to create a memorable Customer Experience and Significant Business Results Motivus has won Customer Service Consultancy of the Year - Singapore 2021 / 22 by Prestige Awards!

Training Designer

• Jan 2023 - Present

I am a Certified Training Designer.

Customer Experience Keynote Speaker

• Jan 2019 - Present

Certified Business Coach

• Aug 2023 - Present

Professional Keynote Speaker - Customer Experience

• Aug 2018 - Present

Also held roles for year 2018-19 as: 1. Co-chair - Sponsorship Committee 2. Head - Hospitality for Convention

Executive Committee Member (EXCO)

• Jul 2019 - Jul 2021

Responsible for 3 key functions: 1. Secretary 2. Director of Membership 3. Convention committee member (Customer Experience)

Regional Director - APAC

• Jul 2021 - Present

Regional Director - APAC Global Leadership Council Member Responsible for guiding Sales Trainers and improving the quality of Sales Training in APAC. Regional Director - APAC Global Leadership Council Member Responsible for guiding Sales Trainers and improving the quality of Sales Training in APAC.

Partner | Director

• Feb 2019 - Present

We specialise in: = Hotel Data Analytics = Revenue Management for Hire (for Hotels) We specialise in: = Hotel Data Analytics = Revenue Management for Hire (for Hotels)

Global Business Development Consultant

• Jan 2021 - Jul 2021

Outsourced this role from Motivus Consulting. I was responsible to further developing digital marketing business of BNI, known as SCION SOCIAL. We provide quality training in Digital Marketing. We also specialise in end to end 3D Virtual / Digital Events organisation. Outsourced this role from Motivus Consulting. I was responsible to further developing digital marketing business of BNI, known as SCION SOCIAL. We provide quality training in Digital Marketing. We also specialise in end to end 3D Virtual / Digital Events organisation.

Director, Sales Development - Singapore & SEA Others

• Sep 2017 - Nov 2018

= Developing business through sales training and guiding Sales teams. = Design and execute annual Sales training curriculum and contents. = Leading Commercial Deep Dive / Business Performance review of hotels. = Responsible for GDS Marketing and GDS business review of hotels. = Design and execute Sales Incentive Plan, S&M Plan and Target Setting of hotels and above property Sales team. = Responsible for successful implementation and functioning of Sales IT systems. =… Show more = Developing business through sales training and guiding Sales teams. = Design and execute annual Sales training curriculum and contents. = Leading Commercial Deep Dive / Business Performance review of hotels. = Responsible for GDS Marketing and GDS business review of hotels. = Design and execute Sales Incentive Plan, S&M Plan and Target Setting of hotels and above property Sales team. = Responsible for successful implementation and functioning of Sales IT systems. = Organize War Rooms at Corporate office and hotels to increase market penetration. = Conduct Research activities to identify real time business opportunities. = Responsible for developing business from growing source markets of India and Middle East. South East Asia portfolio consists of: Orchard Hotel Singapore Grand Copthorne Waterfront M Hotel Singapore Copthorne King's Hotel Studio M Singapore M Social Singapore Grand Millennium Kuala Lumpur Copthorne Orchid Penang Millennium Resort Patong Phuket Millennium Siris Jakarta The Heritage Hotel Manila Copthorne Cameron Highlands Show less = Developing business through sales training and guiding Sales teams. = Design and execute annual Sales training curriculum and contents. = Leading Commercial Deep Dive / Business Performance review of hotels. = Responsible for GDS Marketing and GDS business review of hotels. = Design and execute Sales Incentive Plan, S&M Plan and Target Setting of hotels and above property Sales team. = Responsible for successful implementation and functioning of Sales IT systems. =… Show more = Developing business through sales training and guiding Sales teams. = Design and execute annual Sales training curriculum and contents. = Leading Commercial Deep Dive / Business Performance review of hotels. = Responsible for GDS Marketing and GDS business review of hotels. = Design and execute Sales Incentive Plan, S&M Plan and Target Setting of hotels and above property Sales team. = Responsible for successful implementation and functioning of Sales IT systems. = Organize War Rooms at Corporate office and hotels to increase market penetration. = Conduct Research activities to identify real time business opportunities. = Responsible for developing business from growing source markets of India and Middle East. South East Asia portfolio consists of: Orchard Hotel Singapore Grand Copthorne Waterfront M Hotel Singapore Copthorne King's Hotel Studio M Singapore M Social Singapore Grand Millennium Kuala Lumpur Copthorne Orchid Penang Millennium Resort Patong Phuket Millennium Siris Jakarta The Heritage Hotel Manila Copthorne Cameron Highlands Show less

Director of Sales and Marketing | Director of Commercial Support - Singapore

• Apr 2016 - Sep 2017

Managed InterContinental, Hotel Indigo, Holiday Inn Express Katong, Holiday Inn Express Orchard & Crowne Plaza Changi Singapore. Worked for IHG Singapore cluster on a specialist role. Managed the first Hotel Indigo in Singapore & the largest Holiday Inn Express in AMEA region. Supervised Holiday Inn Express Orchard Road and Crowne Plaza Changi in strategizing and improving their business (recommendation letter provided). Hotel Indigo & Holiday Inn Express Katong Complex… Show more Managed InterContinental, Hotel Indigo, Holiday Inn Express Katong, Holiday Inn Express Orchard & Crowne Plaza Changi Singapore. Worked for IHG Singapore cluster on a specialist role. Managed the first Hotel Indigo in Singapore & the largest Holiday Inn Express in AMEA region. Supervised Holiday Inn Express Orchard Road and Crowne Plaza Changi in strategizing and improving their business (recommendation letter provided). Hotel Indigo & Holiday Inn Express Katong Complex Singapore: = Despite of a slow Singapore market, overachieved the Q1 2017 budget by 12% with the team. Was called from InterContinental Lagos with an expectation of similar result. = Trained and inducted the Sales & Marketing team in the IHG Way. = Market coverage through planned blitz, Hotelligence activity & Account Management. = Supervised Revenue Management team (budget, forecast, distribution yield management & Rev Gen meetings). = Strategic Business & Revenue Plan (SBRP) set up of the two hotels. InterContinental Lagos: = Led a team of 14 Sales & Marketing resources for a 352 rooms hotel. = Managed VIP delegations such as Congress delegates from United States, the Vice President of India & Microsoft President to name a few. = Organized the first luxury wedding fair of the hotel (talk of the town) securing a big marketing boost for the hotel. = Leveraged on the successful marketing tie-ups with MTV Base, Bella Naija, Naija Media, Diageo and Cool FM. = Awarded as the Best MICE team for improved conversion in AMEA region. Show less Managed InterContinental, Hotel Indigo, Holiday Inn Express Katong, Holiday Inn Express Orchard & Crowne Plaza Changi Singapore. Worked for IHG Singapore cluster on a specialist role. Managed the first Hotel Indigo in Singapore & the largest Holiday Inn Express in AMEA region. Supervised Holiday Inn Express Orchard Road and Crowne Plaza Changi in strategizing and improving their business (recommendation letter provided). Hotel Indigo & Holiday Inn Express Katong Complex… Show more Managed InterContinental, Hotel Indigo, Holiday Inn Express Katong, Holiday Inn Express Orchard & Crowne Plaza Changi Singapore. Worked for IHG Singapore cluster on a specialist role. Managed the first Hotel Indigo in Singapore & the largest Holiday Inn Express in AMEA region. Supervised Holiday Inn Express Orchard Road and Crowne Plaza Changi in strategizing and improving their business (recommendation letter provided). Hotel Indigo & Holiday Inn Express Katong Complex Singapore: = Despite of a slow Singapore market, overachieved the Q1 2017 budget by 12% with the team. Was called from InterContinental Lagos with an expectation of similar result. = Trained and inducted the Sales & Marketing team in the IHG Way. = Market coverage through planned blitz, Hotelligence activity & Account Management. = Supervised Revenue Management team (budget, forecast, distribution yield management & Rev Gen meetings). = Strategic Business & Revenue Plan (SBRP) set up of the two hotels. InterContinental Lagos: = Led a team of 14 Sales & Marketing resources for a 352 rooms hotel. = Managed VIP delegations such as Congress delegates from United States, the Vice President of India & Microsoft President to name a few. = Organized the first luxury wedding fair of the hotel (talk of the town) securing a big marketing boost for the hotel. = Leveraged on the successful marketing tie-ups with MTV Base, Bella Naija, Naija Media, Diageo and Cool FM. = Awarded as the Best MICE team for improved conversion in AMEA region. Show less

Director of Sales

• Jul 2014 - Apr 2016

​= Leading a team of 16 Sales & Marketing resources. = Leading the role of South Asia Champion – Corporate Sales Initiative (the newest B2B Sales initiative of Starwood Hotels & Resorts Worldwide, INC.) = Leading the role of South Asia Regional Sales Trainer - Starwood Hotels & Resorts Worldwide INC. = Successfully increased the contracted rates by 7.11% across RFP and LNR accounts. = Overachieved hotel budget for 2014. = Actively involved in Budgeting & Forecasting of the… Show more ​= Leading a team of 16 Sales & Marketing resources. = Leading the role of South Asia Champion – Corporate Sales Initiative (the newest B2B Sales initiative of Starwood Hotels & Resorts Worldwide, INC.) = Leading the role of South Asia Regional Sales Trainer - Starwood Hotels & Resorts Worldwide INC. = Successfully increased the contracted rates by 7.11% across RFP and LNR accounts. = Overachieved hotel budget for 2014. = Actively involved in Budgeting & Forecasting of the hotel. = As a team, achieved the highest RGI of 154 for the hotel. = Successfully liaising with SSO, Sister Hotels & GADs(extended Sales team) to solicit new business.

Associate Director of Sales( On Starwood Careers Hipotential track for Director of Sales)

• Oct 2013 - Jun 2014

= Achieved certificate for exceeding 2013 revenue targets and securing a place on the Starwood Asia Pacific Sales Incentive Trip 2013: Starwood Explorer. = As a team achieved RGI of 206 for March, 2014. = Achieved certificate for "Train The Trainer" program. = Selected for Starwood's "Train The Trainer" program from India. = Achieved certificate for "Leadership Skills Development" from Starwood Cares Leadership University. = Rewarded with Starwood Sales Incentive Trip to… Show more = Achieved certificate for exceeding 2013 revenue targets and securing a place on the Starwood Asia Pacific Sales Incentive Trip 2013: Starwood Explorer. = As a team achieved RGI of 206 for March, 2014. = Achieved certificate for "Train The Trainer" program. = Selected for Starwood's "Train The Trainer" program from India. = Achieved certificate for "Leadership Skills Development" from Starwood Cares Leadership University. = Rewarded with Starwood Sales Incentive Trip to Cambodia & Vietnam upon achieving 135% of the annual target. = On Starwood Careers(APAC) Hipotential track for Director of Sales. = On Starwood Careers(Hotel) track for Director of Sales. = Represented The Westin Hyderabad Mindspace in Starwood Global Sales Blitz in Mumbai.

Business Development Manager

• Feb 2012 - Sep 2013

= Achieved RGI of 202.5 = Actively participated to make The Westin Hyderabad Mindspace No. 1 in ''Guest Engagement Index'' in Asia Pacific region of Starwood Hotels. = Achieved certificate for Leadership Skills. = Represented The Westin Hyderabad Mindspace at the Starwood Expo 2013. = Closed 2012 as Rev Par 1 in highly competitive Hyderabad market. Surpassed all targets and budgets with positive occupancy and higher average room rate over 2011. = Champion for the Acquisition… Show more = Achieved RGI of 202.5 = Actively participated to make The Westin Hyderabad Mindspace No. 1 in ''Guest Engagement Index'' in Asia Pacific region of Starwood Hotels. = Achieved certificate for Leadership Skills. = Represented The Westin Hyderabad Mindspace at the Starwood Expo 2013. = Closed 2012 as Rev Par 1 in highly competitive Hyderabad market. Surpassed all targets and budgets with positive occupancy and higher average room rate over 2011. = Champion for the Acquisition Portfolio of the hotel. = Managed the Retention & Growth Portfolio of the hotel. = Efficiently managed the Convention business of the hotel. = Champion for RTBs(Request to Bid), RFPs & Empanelment of the hotel for 2012-13. = Champion for Hotelligence of the hotel. = Champion for Starwood Preferred Business - a loyalty programme of the hotel. = Champion for Team HOT - an initiative to cross sell other Starwood hotels. = Efficiently managed the Public Sector Units(PSUs) for the hotel. = Champion for Induction, Sales Training & Buddy System in the hotel. = Efficiently managed the important events of the hotel i.e. Top Accounts Party, PSU Cocktails, PR Events, Diwali, Christmas, etc. = Efficiently managed the Group Business for the hotel. = Efficiently conducted Sales Blitz in local & source markets.

Assistant Sales Manager

• Aug 2010 - Feb 2012

= Managing half of the geographical Corporate market of Chennai for room sales = Managing Conference & Events sales with a buddy system = Managing a team of Sales Executives & Co-ordinator = Preparing Budgets & Forecasts = Preparing weekly, monthly & annual reports = Participating in Revenue, Budget & Forecast meetings = Managing the most important accounts like IBM, Renault Nissan, Ford, Fidelity, Barclays, ABB, Infosys, CSC, Hewlett Packard, Verizon, Visteon and few more = Managing half of the geographical Corporate market of Chennai for room sales = Managing Conference & Events sales with a buddy system = Managing a team of Sales Executives & Co-ordinator = Preparing Budgets & Forecasts = Preparing weekly, monthly & annual reports = Participating in Revenue, Budget & Forecast meetings = Managing the most important accounts like IBM, Renault Nissan, Ford, Fidelity, Barclays, ABB, Infosys, CSC, Hewlett Packard, Verizon, Visteon and few more

Customer Service Supervisor

• May 2009 - Aug 2010

Customer Service Specialist

• May 2008 - May 2009

Managing day to day customer service operations. Managing day to day customer service operations.

Customer Service

• May 2005 - Oct 2008

Customer Experience Training in ITC Hotels, The Windsor in Bengaluru. Customer Experience Training in ITC Hotels, The Windsor in Bengaluru.