Experience

Rysun Labs

• United States
• IT Services and IT Consulting
• 300 - 400 Employee

• Application Support Engineer

  • Apr 2022 - Present



IMSI Staffing Pvt Ltd

• Staffing and Recruiting
• 100 - 200 Employee

• Desktop Engineer

  • Sep 2020 - Mar 2022



Kaizen IT Services Pvt. Ltd.

• India
• IT Services and IT Consulting
• 300 - 400 Employee

• Desktop Engineer

  • Aug 2019 - Sep 2020

  Working On IBM “CBDT Project” ◾ Provide support for Income Tax Department Software and portal like ITD, BCP, ITBA, Insight, Digital Signature Utility etc ◾ Handling all type of PC related issue ◾ First level Hardware support for Desktops ◾ Installation of Software & Troubleshooting ◾ Installation of Antivirus tool on desktops and support ◾ Installation and Configuration of ID Card Printer & Barcode Printer ◾ Provide support as a backup engineer to other sites ◾… Show more Working On IBM “CBDT Project” ◾ Provide support for Income Tax Department Software and portal like ITD, BCP, ITBA, Insight, Digital Signature Utility etc ◾ Handling all type of PC related issue ◾ First level Hardware support for Desktops ◾ Installation of Software & Troubleshooting ◾ Installation of Antivirus tool on desktops and support ◾ Installation and Configuration of ID Card Printer & Barcode Printer ◾ Provide support as a backup engineer to other sites ◾ Provide support in other field call when needed Show less Working On IBM “CBDT Project” ◾ Provide support for Income Tax Department Software and portal like ITD, BCP, ITBA, Insight, Digital Signature Utility etc ◾ Handling all type of PC related issue ◾ First level Hardware support for Desktops ◾ Installation of Software & Troubleshooting ◾ Installation of Antivirus tool on desktops and support ◾ Installation and Configuration of ID Card Printer & Barcode Printer ◾ Provide support as a backup engineer to other sites ◾… Show more Working On IBM “CBDT Project” ◾ Provide support for Income Tax Department Software and portal like ITD, BCP, ITBA, Insight, Digital Signature Utility etc ◾ Handling all type of PC related issue ◾ First level Hardware support for Desktops ◾ Installation of Software & Troubleshooting ◾ Installation of Antivirus tool on desktops and support ◾ Installation and Configuration of ID Card Printer & Barcode Printer ◾ Provide support as a backup engineer to other sites ◾ Provide support in other field call when needed Show less



Circuit Lab

• Ahmedabad, Gujarat, India

• Field Engineer

  • Jul 2016 - Jan 2017

  🔸 Provide field support for IT related issues to AMC as well as end users like Hardware replacement, Software & Printer installation 🔹 Installation and Configuration of Desktops with OS & Applications 🔸 Sharing Folder, Drive and Printer 🔹 Selling Laptop On Site 🔸 Provide field support for IT related issues to AMC as well as end users like Hardware replacement, Software & Printer installation 🔹 Installation and Configuration of Desktops with OS & Applications 🔸 Sharing Folder, Drive and Printer 🔹 Selling Laptop On Site