Amit Midha

VP Customer Success at Titan
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, UK

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Experience

    • Israel
    • Software Development
    • 1 - 100 Employee
    • VP Customer Success
      • Apr 2020 - Present

    • UK&I Leader
      • Oct 2019 - Present

    • System Architect
      • Jun 2019 - Present

    • United Kingdom
    • Staffing and Recruiting
    • 100 - 200 Employee
    • Titan Architect
      • Apr 2018 - Jul 2019

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Marketing Consultant
      • Feb 2018 - Mar 2018

      - Develop paid traffic analysis and strategy plans. - Develop integrated Marketing Plans. - Develop SEO and Website structure. - Develop content marketing strategy. - Develop paid traffic analysis and strategy plans. - Develop integrated Marketing Plans. - Develop SEO and Website structure. - Develop content marketing strategy.

    • Switzerland
    • Staffing and Recruiting
    • 700 & Above Employee
    • Adecco Group UK​ ​– Solutions Specialist Salesforce CRM
      • Nov 2016 - May 2017

      Gathering requirements, designing and agreeing Business process, creating technical specifications and process flows for internal and external development teams. - Full end-to-end unit testing, defect capture and regression testing through to support for UAT. - Owning and managing new functionality and fixes through the product life cycle.- Carrying out Administration and Configuration within the salesforce application (Validation, Workflow rules, record types, user creation, sharing, permission sets, reports, workbench, etc.) - Becoming the subject matter expert to provide 3rd line support and innovation on how to improve functionality. - Working with other streams and 3rd parties to ensure we are working to the same overall goal. Show less

    • Switzerland
    • Human Resources Services
    • 700 & Above Employee
    • Solution Specialist
      • May 2015 - May 2017

      - Providing overall guidance, structure and authority for the creation and maintenance of solutions. - Owner of the technical ‘release train’ /upgrade cycle for a solution. - Responsible for providing the specification of technologies, application architectures and data structures as a basis for application development or customisation. - Responsible for producing and maintaining all design documentation in line with Solution and/or Infrastructure Architecture standards. - Responsible for endorsing solution’s design for deployment into the Production environments using Salesforce, Bond Adapt and various CRM technology. - Ensure level 2 support as required for the responsible solutions area - Managing applications at global level Show less

  • Kamanchi Ltd
    • London, United Kingdom
    • Recruitment Application Specialist
      • Mar 2014 - May 2015

      My role at Kamanchi included 2nd line operational support; escalation point for colleagues on specialist issues; problem-management and incident-mitigation; working closely with IT infrastructure colleagues and partners on project deployments; VIP client incident resolution Supporting variety of recruitment applications using like,Bond Adapt V8, Bond Adapt V9, Bond Adapt V11, Saber, Voyager, Salesforce, Daxtra, Broadbean, Bullhorn, Invenias and Intime. My role at Kamanchi included 2nd line operational support; escalation point for colleagues on specialist issues; problem-management and incident-mitigation; working closely with IT infrastructure colleagues and partners on project deployments; VIP client incident resolution Supporting variety of recruitment applications using like,Bond Adapt V8, Bond Adapt V9, Bond Adapt V11, Saber, Voyager, Salesforce, Daxtra, Broadbean, Bullhorn, Invenias and Intime.

    • Software Development
    • 1 - 100 Employee
    • Service Desk Engineer
      • Oct 2011 - Feb 2014

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