AMIT KUMAR LALA

at INDO-THAI AIRPORT MANAGEMENT SERVICES PRIVATE LIMITED
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Contact Information
us****@****om
(386) 825-5501
Location
Ludhiana, Punjab, India, IN

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Credentials

  • Dangerous Goods Regulations (DGR CAT-09) Training for Passenger baggage Acceptance & check-in load planning
    Indian Aviation Academy
  • Trainer for Passenger Safety Management System
    INDO-THAI AIRPORT MANAGEMENT SERVICES PRIVATE LIMITED
  • Trainer for product knowledge, baggage irregularities & tracing, conditions of carriage and basic airport handling and various Standard Operating procedures
    INDO-THAI AIRPORT MANAGEMENT SERVICES PRIVATE LIMITED

Experience

      • May 2018 - Present

      Leading team for ground handling AirAsia (India) operations.None scheduled Flight dispatch and ground support i.e., equipment’s monitoring, boarding, arrivals, handling for lost-baggage department.Flight Delayed and Cancellations, and Office administration and HR co-ordination works at Indore station Participating and volunteering airport authority meetings and programs & drills.

      • Mar 2014 - May 2018

      Organizing and Controlling team ground handling functions for Etihad Airways & Scoot Airways at Jaipur station, dealing with business, corporate clients and assisting international travelers in Visa as well as Passport issues & security check. Handling other allocations also like Ticket and Check-in counters, Baggage makeup & Breakup area & security, till March 2018.

    • India
    • Airlines and Aviation
    • 700 & Above Employee
    • Guest Service Representative
      • Dec 2005 - Jul 2012

      Exposure to different cultures and foreigners include to that gracefully communication setup with different language holding people. Responsible for introducing as a team member front-line flag barrier for New Airline of the year Award to Kingfisher Airlines in the Asia Pacific and Middle East Region, 2005. Certified by Kingfisher Airlines Learning & Development Centre for successfully completing the World Tracer Web training in Mumbai, 2010 Exposure to different cultures and foreigners include to that gracefully communication setup with different language holding people. Responsible for introducing as a team member front-line flag barrier for New Airline of the year Award to Kingfisher Airlines in the Asia Pacific and Middle East Region, 2005. Certified by Kingfisher Airlines Learning & Development Centre for successfully completing the World Tracer Web training in Mumbai, 2010

  • TATA-AIG Life Insurance
    • Kolkata, West Bengal, India
    • Telemarketer
      • May 2005 - Dec 2005

      Registering of complains and Payment dues reminders and informing about additional or new product launches & claims inquires etc. Registering of complains and Payment dues reminders and informing about additional or new product launches & claims inquires etc.

  • Four Seasons Outdoor Catering
    • Sahibzada Ajit Singh Nagar, Punjab, India
    • Trainee Supervisor
      • Jul 2000 - Mar 2002

      Dealing in coordinating plans for events with decorators and food & beverage staff functioning as per schedule & requirement, analyzing menus & products, accordingly, inspecting physical condition of furniture, decorations as well as setup, ensuring tidiness & cleanliness general up-keep & accountability of stationery and crockery and maintenance of accessory equipment’s, handling guest complaints and follows up etc. Dealing in coordinating plans for events with decorators and food & beverage staff functioning as per schedule & requirement, analyzing menus & products, accordingly, inspecting physical condition of furniture, decorations as well as setup, ensuring tidiness & cleanliness general up-keep & accountability of stationery and crockery and maintenance of accessory equipment’s, handling guest complaints and follows up etc.

Education

  • National Institute of Business Management (NIBM), Chennai
    Executive MBA, Operations Management & Human Resources Management
    2012 - 2013
  • Calcutta University, Kolkata
    Bachelor of Arts - BA, Art/Art Studies, General
    2001 - 2004

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