Experience

The Sultan Center

• Kuwait
• Retail
• 700 & Above Employee

• Works At The Sultan Center & Epicure Group

  • Mar 2013 - Present

  • Managing Italian restaurant exclusively in multioutlet Restaurant set up. • Sets clear expectations with the employees and team leaders and ensures that appropriate rewards are given if expectations are exceeded. • Coordination of the daily operation, Presence and visibility on the work floor • Developed marketing program "tell your friend about" - "ITALIAN CUISINE" . . . • Redesigned menu and found elevated gross sales compare to previous months • Implemented “7-steps” concept which minimized overall Food cost by 6% compare to last 6 months Achieve. • Understands employee positions well enough to perform duties in employees' absence. • Incorporation of ideas and creativity to the ongoing development of guest satisfaction. Show less



Sahara India

• India
• Financial Services
• 700 & Above Employee

• Excutive/Asst. Manager

  • Sep 2011 - Feb 2013

  • Managed four f&b outlets under town plaza complex, which include In Room Dining/The Pub/Indian Specialty Restaurant and Fast Food Outlets. • Provided a “Customer Dining Destination” experience with superlative customer service and support that garnered repeat business and customer loyalty • Developed “Aamby Loyalty Persona” which was Hugh success among EC and Handed over Guests • Created signature drinks for both the restaurants which suited well with the food. • Took active part in menu engineering and menu development in both the restaurants. Show less



Royal Orchid Hotels

• India
• Hospitality
• 700 & Above Employee

• Operation Head.

  • Jan 2008 - Jan 2011

  • Perform as a Team Leader and heading the outlet. • Checking day-to-day store requisition and to maintain optimum par stock • Perform cost control exercises as per management directives. • Maintain all necessary documents required by local authorities. • Monitor all restaurant bills which include discount and on the house. • Monitor petty cash expenses on the restaurant and prepare weekly statement. • Prepare daily briefing log for the management office.. • Address all maintenance issues with Engineering. Show less



Taj Hotels

• India
• Hospitality
• 700 & Above Employee

• Guest Service Associates/ Sr. Bartender

  • Jun 2006 - Dec 2007

  • Recommended & Provided professional and current knowledge of wines to guests • Described and up-sold wines to provide excellent customer experience • Served Alcoholic/non-Alcoholic beverages with licensing/liquor regulations for residents & NRIs • Served as Head bartender and Sommelier in two award winning outlets – The Bada Bar. • Managed successfully cellar inventories of 2500 bottles, 120 different brands of wine from different regions of Italy and selected brands from France and across the globe • Re-organized cellar & display with wine bottles according to their countries, regions & vintages • Implemented new drinks – cocktails, shoots, shooters, mock tails for Sunday brunch & cocktail of the day • Ensured 95% guest satisfaction and increasing revenues Show less



WelcomHeritage Hotels

• India
• Hospitality
• 1 - 100 Employee

• Hotel Operational Trainee

  • May 2005 - May 2006

  It is a WelcomHeritage Hotel with all star facilities. The marvel "Noor-Us-Sabah" meaning -"The Light Of Dawn" was built in the 1920's by H.H.Hamid Ullah Khan, for his eldest daughter Begum Abida Sultan. Considered to be one of the best residential Palace in the erstwhile Bhopal Estate, its white palatial building & architecture reflects the regal times & grandeur of a bygone era. It is a WelcomHeritage Hotel with all star facilities. The marvel "Noor-Us-Sabah" meaning -"The Light Of Dawn" was built in the 1920's by H.H.Hamid Ullah Khan, for his eldest daughter Begum Abida Sultan. Considered to be one of the best residential Palace in the erstwhile Bhopal Estate, its white palatial building & architecture reflects the regal times & grandeur of a bygone era.



Aman

• Switzerland
• Hospitality
• 700 & Above Employee

• Industrial Training

  • Oct 2003 - Mar 2004

  The magnificent Umaid Bhawan Palace in Jodhpur one of the world's largest private residences is a golden hued desert sandstone monument set amidst acres of verdant gardens. An imitable tribute to art deco, the Palace has in its luxurious fold 64 rooms and suites. Stroll through the private museum, test your skills on the marbled squash courts or enjoy a game of billiards in the panelled recreation room. Take an exhilarating drive through the enchanting city of Jodhpur in a vintage car, accompanied by your royal butler. Experience the art of India's ancient healing wisdom in the romantic new setting of Spa. Show less



Holiday Inn Manali

• Manali,Himachal Pradesh

• Vocational Training

  • Jun 2002 - Jun 2002

  Basic training in major departments.. Basic training in major departments..