Business Analyst

• Jan 2022 - Present

Assistant General Manager

• Apr 2018 - Feb 2022

Manager

• Jul 2015 - Mar 2018

Manager Operations

• Feb 2013 - Mar 2015

- Multiple center management - Business Process development - Multiple center management - Business Process development

Senior Analyst

• Sep 2008 - Aug 2011

 Interact with business groups to identify new business requirements.  Prepare detailed business requirements / gap analysis documents for use by project teams and obtain business sign-off.  Create/validate test cases, engage testers to deliver test for testing in-house developed CRM application.  Release notes preparation, Co-ordination of application production release.  Interact with business groups to identify new business requirements.  Prepare detailed business requirements / gap analysis documents for use by project teams and obtain business sign-off.  Create/validate test cases, engage testers to deliver test for testing in-house developed CRM application.  Release notes preparation, Co-ordination of application production release.

Analyst

• Jul 2006 - Sep 2008

 Understanding the business processes, business requirements and business priorities while gathering system feeds for TLM (Transaction Life-cycle Management) application and analyzing the system data feed structure and layout for reconciliation development.  Handling independently the functional support for Sales Systems (Equities, Fixed Income and Prime Services Sales Portals)  Understanding the business processes, business requirements and business priorities while gathering system feeds for TLM (Transaction Life-cycle Management) application and analyzing the system data feed structure and layout for reconciliation development.  Handling independently the functional support for Sales Systems (Equities, Fixed Income and Prime Services Sales Portals)

Team Member

• Jul 2003 - Jun 2006

 Worked in Nostro Cash Reconciliation Project Management Office handling end to end projects involving: - Business Analysis - Requirement gathering from business users, test cases validation, Application testing and Production release co-ordination. - Projects Management - Estimation, co-ordination with stakeholders, milestone tracking and overall delivery.  Worked on various operations projects on Derivatives platform change, BankOne merger, SSR projects.  Worked in Nostro Cash Reconciliation team reconciling cash statements received via SWIFT and investigating outstanding funds for ownership using tools like Merva and Pega.

Accounts Controller

• Aug 2001 - Jun 2003

Servicing International clients in Insurance business - liaison with high value clients consisting mainly of Insurance companies and risk covered/insured clients. Servicing International clients in Insurance business - liaison with high value clients consisting mainly of Insurance companies and risk covered/insured clients.