Experience

Volans Infomatics

• India
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Founder & Chief Executive Officer

  • May 2020 - Present



Cyfuture

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Vice President Of Business Development

  • May 2018 - Apr 2020

  Rejoined the organization to lead business development for the BPM Business Rejoined the organization to lead business development for the BPM Business



Rajasthan Patrika Pvt. Ltd.

• India
• Newspaper Publishing
• 700 & Above Employee

• Business Head

  • Feb 2017 - Apr 2018

  Build and drive strategy around implementation of new platform(s) across verticals (Media-Print & Electronic, e-Commerce, Events, AP/AR); Improve customer experience functions and Drive process efficiencies across core business functions Build and drive strategy around implementation of new platform(s) across verticals (Media-Print & Electronic, e-Commerce, Events, AP/AR); Improve customer experience functions and Drive process efficiencies across core business functions



Cyfuture

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Vice President - BPM Operations

  • Nov 2007 - Jan 2017

  Built the business delivery operations unit grounds-up from a few agents to 900+ agents in a decade serving clients across a wide range of industries and geographies Built the business delivery operations unit grounds-up from a few agents to 900+ agents in a decade serving clients across a wide range of industries and geographies



Dell Technologies

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Collections Manager

  • Jan 2004 - Oct 2007

  Led a process responsible for managing collections from Global & SMB clients in US & Canada Region. Led a process responsible for managing collections from Global & SMB clients in US & Canada Region.