Experience

EMOI Ice Cream & Gelato

• India
• Food & Beverages
• 1 - 100 Employee

• Assistant Manager - F&B: Aggregator Management and Alliances

  • Mar 2021 - Present

  Brand Growth Analysis On Aggregators Data – 1. Menu Changes, Discounts, Promotions, Cost Per Click (CPC), Feature in Category (FIC), Offers, Video Show Case and Ads Apply to the aggregators. 2. Funnel, Visibility, Return on Investment (ROI), etc. data analysis and improving for business growth. 3. Resolving the page hygiene, apply the discounts (LA, UM, MM) according to customer behavior as per funnel sheet. 4. Managing the Page Rating and Product Rating of the online stores and Minimize the Restaurant Driven Cancellation (RDC). 5. Analyzing the Aggregators Funnel Data like Order through rate (OTR) and Restaurant Health Index (RHI) to increase the sale. 6. Creating the aggregators funnel, visibility etc, weekly and monthly summary report and discuss with the concerned POC or VM. Roles and Responsibilities: 1. Delivering strong sales numbers by managing and Up scaling Delivery Aggregator transaction. 2. Identifying the areas for optimization on partner channels with data-driven insights. 3. Converting the data-driven insights into action pointers for the teams, to continuously over-achieve targets. 4. Strategically making decisions for promotions on Delivery Aggregators while considering the top line, bottom line and Franchisee profitability. 5. To recognize the upcoming Delivery Aggregator partners and to build strong relationships for increased sales. 6. Responsible for timely on-boarding of upcoming stores, enhancing the visibility and store-level coordination to ensure precision in offer claims. 7. Creating a brand impact by relationship management with delivery partners. 8. Building restaurant values by maintaining menu hygiene and brand presence. Show less



Keventers

• India
• Food and Beverage Services
• 200 - 300 Employee

• Senior Executive - F&B: Aggregator Management and Alliances

  • Jul 2019 - Jan 2021

  (1) Aggregators, Online Order types of issue based on Calling – (A) Finding the Reason of online order rejection and store closed in working hours. (B) Zone wise daily sale report (DSR) analysis. (C) Items not showing in the menu or extra items showing in the menu. (D) Resolving the issue of online stores, when closing automatically. (E) Randomly check all-region stores, that they working properly or not. (F) Proper alignment with Zomato, Swiggy, & Urban Piper, concerned person. (G) Give Proper guidance to the Store Manager and Area Manager from calling (H) De-listing closed stores from the funnel data. (2) Aggregators Operational types of issue – (A) Time and Contact details changes on online Aggregators. (B) Radius mapping and Items adding or removing from the menu online Aggregator. (C) On-boarding new stores or reopening stores online. (D) Managing Visibility and Rating report of aggregators. (3) Aggregators Documentation types of issue – (A) Arranging FSSAI, GST, PAN for the store. (B) Arranging MOF for the store. Show less