Experience

EMRI

• India
• Non-profit Organizations
• 400 - 500 Employee

• Emergency Management Coordinator

  • Sep 2014 - Present

  Responsible for Identifying and enhancing business relation with vendors (Spare part dealer, Workshops, Tyres and battery supplying agencies, fuel filling stations etc.) Reviewing the audit observation/ NC closure report to quality team. Performance management. Inspections and record maintenance. Disseminating the information, Processes and policies to the field staff. Responsible for coordinating & executing regular training module for EMT and Pilot. Supporting HR team in recruitment / Disciplinary issue / IR issues. Ensuring Media relations and Event management (Vehicle launching, Awareness campaigns, Beneficiary meet etc.) Strict adherence to GVK EMRI services rules and policies. To keep confidentiality of Process, Protocol, Data, and Emergency etc Show less



M/s. Shri Hari Enterprises

• Lucknow Area, India

• Sales Manager

  • Aug 2012 - Jul 2014

  Responsible for looking after the following area of operations : Handling and Training Sales and Operations team. Visiting Customers for solving their queries along with sales team. Handling and assigning job work to operations. Planning and assigning monthly targets to be achieved by sales team. Check all operations related activities. Preparing MIS and reports on weekly and monthly basis. Responsible for looking after the following area of operations : Handling and Training Sales and Operations team. Visiting Customers for solving their queries along with sales team. Handling and assigning job work to operations. Planning and assigning monthly targets to be achieved by sales team. Check all operations related activities. Preparing MIS and reports on weekly and monthly basis.



Jaquar & Company Private Limited

• India
• Manufacturing
• 700 & Above Employee

• Customer Care Coordinator

  • 2011 - 2012

  Handling proactive services for projects. Organise Service Camps to provide services at various apartments and projects. Interacting with Head office at Delhi to resolve problems of customers. Handling Technicians and assigning them their job roles. Take reporting on hourly basis for details of job done. Giving trainings related to customer services like soft skills for better customer interaction with technicians during customer visits. Visiting Dealers across UP,Uttarakhand and Kumaon and educating them for various service related issues for better customer services as per industry standards. Preparing MIS and reports on weekly and monthly basis. Show less