Amit Dhakan

Strategic Account Manager at eClinicalWorks
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Contact Information
us****@****om
(386) 825-5501
Location
Mumbai, Maharashtra, India, IN

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Experience

    • United States
    • Software Development
    • 700 & Above Employee
    • Strategic Account Manager
      • Apr 2022 - Present

    • Relationship Manager
      • Oct 2019 - Present

      > Maintained a clear understanding of various products and services. Ensured strong relationships are maintained with various customers. > Pursued new business opportunities for their organization. Also identified customer requirements. Worked on a comprehensive range of products and services. > Maintained a clear understanding of various products and services. Ensured strong relationships are maintained with various customers. > Pursued new business opportunities for their organization. Also identified customer requirements. Worked on a comprehensive range of products and services.

    • India
    • Paper and Forest Product Manufacturing
    • 100 - 200 Employee
    • Area Sales Manager
      • Apr 2019 - Oct 2019

      > Oversaw the development of business plans and strategies by a sales department. Analyzed and surveyed sales territories to make proper adjustments where necessary. > Oversaw the interviewing, hiring, and training of sales staff. Ensured sales personnel adhere to company policies, rules, and regulation. > Assigned sales territories and quota to sales units and representatives. > Oversaw the development of business plans and strategies by a sales department. Analyzed and surveyed sales territories to make proper adjustments where necessary. > Oversaw the interviewing, hiring, and training of sales staff. Ensured sales personnel adhere to company policies, rules, and regulation. > Assigned sales territories and quota to sales units and representatives.

    • Territory Manager
      • Oct 2014 - Mar 2019

      > Identified exact client needs and recommend viable product solutions. > Worked closely with sales teams and other internal teams to accomplish individual, as well as, group sales quota. > Coordinated with the marketing and design teams to contribute towards making engaging promotional content. > Answered customer queries about the product feature, its pricing and additional services being offered. > Ensured that client complaints are resolved on time. > Identified exact client needs and recommend viable product solutions. > Worked closely with sales teams and other internal teams to accomplish individual, as well as, group sales quota. > Coordinated with the marketing and design teams to contribute towards making engaging promotional content. > Answered customer queries about the product feature, its pricing and additional services being offered. > Ensured that client complaints are resolved on time.

    • Sales Executive
      • Aug 2012 - Jul 2014

      > Set sales goals and developing sales strategies. Researched prospects and generating leads. > Contacted potential and existing customers on the phone, by email, and in person. Handled customer questions, inquiries, and complaints. > Prepared and set quotes and proposals. > Set sales goals and developing sales strategies. Researched prospects and generating leads. > Contacted potential and existing customers on the phone, by email, and in person. Handled customer questions, inquiries, and complaints. > Prepared and set quotes and proposals.

Education

  • L S Raheja College of Arts and Commerce
    Bachelor in Banking and Insurance

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