Experience

CH Edgemakers

• Education Administration Programs
• 1 - 100 Employee

• Sr. System and Network Administrator

  • Jan 2013 - Present

  • Providing Windows/Unix management for 50+ servers and thousands of desktops. • Installing, configuring and maintaining Cisco routers and switches for departments’ laboratories. • Maintained server uptime, backup/recovery using Net Backup • Performed equipment exchange and software installations and program updates, troubleshooting and problem resolution on computer, network and Telecommunication systems. • Provided expert-level professional engineering expertise to deliver Cisco Unified Communications solutions. • Evaluated and installed SAN/NAS & integrated them with heterogeneous Unix/Windows environment via switches. • Involved in complete LAN, WAN development (including IP address planning, designing, installation, configuration, testing, and maintenance). • Used protocols like EIGRP, OSPF, and BGP to configure Routers in the network. • Responded to server disaster recovery & security efficiently & adequately. • Performed switching technology administration including VLANs, inter-VLAN routing, trunking, port aggregation & link negotiation. • Involved in troubleshooting various layer 2 and layer 3 issues related to VRF and BGP routing. • Supported acquisition by merging two different networks. • Used Network monitoring tools to ensure network connectivity and Protocol analysis tools to assess and pinpoint networking issues causing service disruption. • Preformed IOS upgrades and reconfigured devices afterwards. • Installed wireless routers, operating system, cabling and termination, connectivity to switch rooms. Environment: Microsoft Windows 2003 (Web Server), Microsoft Windows 2000/XP/2003 Show less



Max Systems

• Indore Area, India

• Network Infrastructure & Computer System Consultant

  • Jan 2010 - Dec 2012

  • Planning, designing, maintaining and supporting network infrastructures for clients nationwide (SBC/AT&T VoIP, routing/switching projects). • Responsible for hundreds of on-site Cisco routers/switches installations and full configuration & support. • Support includes setting up full Cisco/Microsoft network with security, redundancy, and routing and branch office connectivity. Implementing several large scale network upgrades. • Responsible for Cisco VOIP Call Manager (3.3 & 4.x) & Cisco Call Manager Express. • Supporting client’s windows 2003/2000 Exchange server, disaster recovery, DNS, DHCP, WINS and Terminal services. • Performed switching technology administration including VLANs, inter-VLAN routing, trunking, port aggregation & link negotiation. • Involved in troubleshooting various layer 2 and layer 3 issues related to VRF and BGP routing. • Supported acquisition by merging two different networks. • Used Network monitoring tools to ensure network connectivity and Protocol analysis tools to assess and pinpoint networking issues causing service disruption. • Preformed IOS upgrades and reconfigured devices afterwards. • Installed wireless routers, operating system, cabling and termination, connectivity to switch rooms. Environment: Microsoft Windows 2003 (Web Server), Microsoft Windows 2000/XP/2003 Show less



Cerebral Learning Solution Pvt. Ltd.

• Indore Area, India

• Network Executive

  • Oct 2007 - Dec 2009

  • Installation, administration and maintenance of servers with Windows 2003 Web Server. • Configuration and troubleshooting of Mail Servers Like Mdeamon, Microsoft Outlook, as well as Broadband line, Modems, Antivirus. • Configuration, Implementation and structured cabling of the Local Area Network. • Installation and configuration of Active Directory services. • Managing and administering User and Group accounts, handling optimization and tuning of Windows XP/Windows 2000. • Provided support for company servers, printers & laboratory test equipment’s. • Provided documentation reports, Visio diagrams, testing checklist & technical daily support for network, voice and Wi-Fi users. Environment: Microsoft Windows 2003 (Web Server), Microsoft Windows 2000/XP/2003 Show less



Digvijay Communications & Network Pvt. Ltd.

• Indore Area, India

• Project Engineer

  • Mar 2007 - Oct 2007

  • Installation & Configuration Product like Wi-Max for Airtel in Kolkata, Pune, and Chennai. • Performed maintenance of communication links like Lease Lines, Internet Lines and ISDN. • Installation of computer hardware and configuring computer to suit client’s request, SATA hard drive installation and de-installation. • Worked with Project manager, WAN vendors to Implement new site installation including LAN, WAN, WLAN & Cisco VOIP. • Performed equipment exchange and software installations and program updates, troubleshooting and problem resolution on computer, network and Telecommunication systems. • Provided expert-level professional engineering expertise to deliver Communications solutions. • Responsible for providing an overarching assessment of client’s enterprise wide UC installation, identify issues, and resolve. • Served as the technical leader on projects, oversaw the implementation of designs, resolved complicated issues and provided direction on complex troubleshooting efforts. • Interfaced with senior-level customer contacts, identified customer needs; added technical expertise to customer solutions. • Assembled, configured, deployed and troubleshoot advanced new computers for clients. • Responsible for complete installation of computers hardware/ software/ network. • Identified client requirements and act as the technical point of customization. • Coordinate with account management teams to manage client expectations and provide timely status updates. • Served as the technical leader on projects, overseeing the implementation of designs, resolving complicated issues and providing direction on complex troubleshooting efforts. • Interfaced with senior-level customer contacts, identify customer needs; add technical expertise to customer solutions. • Provided ongoing technical support to clients as required. • Worked in conjunction with IT personnel to install networks for a wide client base. Show less



MAX Technologies Pvt. Ltd.

• Indore Area, India

• Technical Support/ Computer/ Network Engineer

  • Aug 2003 - Feb 2007

  Technical Support/ Computer/ Network Engineer Responsibilities: • Performed Installation, administration and maintenance of servers with Windows 2000/Windows XP/2003. • Responsible for managing and administering User and Group accounts, handling optimization and tuning of Windows XP/Windows 2000. • Maintenance and monitoring of communication links like Lease Lines, Internet Lines. • Configuration and troubleshooting of Remote Connectivity Tools, like Remote desktop, net meeting, Remote Desktop. • Troubleshooting of Printers like Dot Matrix, Laser, Inkjet. • Provided support for company servers, printers & laboratory test equipment’s. • Provided documentation reports, Visio diagrams, testing checklist & technical daily support for network, voice and Wi-Fi users. • Provided support for company servers, printers & laboratory test equipment’s. • Provided documentation reports, Visio diagrams, testing checklist & technical daily support for network, voice and Wi-Fi users. Clients: Chkosi Laboratories Ltd. Baroda, VAPI, AIMS, Ramco Industries, Flexi tuff International Ltd., SEZ Pithampur, STI Sanoh DWS, Jash Engineering Ltd. Environment: Microsoft Windows 2000/XP/2003 Show less



Pixel Computer Pvt. Ltd

• Indore Area, India

• Senior Computer Engineer

  • Jan 2002 - Dec 2002

  • Responsible for leading and managing regular day-to-day problems logged by users at Helpdesk With a team of Engineers. • Installation, configuration and troubleshooting of Windows 98, 2000 Professional, Server, XP Professional, windows 2003 & other application. • Assembled, configured, deployed and troubleshoot local and networked printers. • Responsible for configuration and troubleshooting of messaging clients like Outlook Express, Microsoft Outlook, as well as Broadband line, Modems, Antivirus. • Configured, Implemented and structured cabling of the LAN (Local Area Network). • Responsible for installation and configuration of software, Active Directory services, various Laptops. Clients: Education Sector’s Environment: Microsoft Windows 98/ME/2000/NT Show less



Computer Gallery Pvt. Ltd.

• Indore Area, India

• Computer Network Engineer

  • Jan 2001 - Dec 2001

  • Responsible for leading and managing regular day-to-day problems logged by users at Helpdesk With a team of Engineers. • Responsible for maintaining around 300 computer/ network systems. • Solved Software and hardware problem in client side. • Responsible for installation, configuration and troubleshooting of Windows 98, 2000 Professional, Server, XP Professional, windows 2003 & other application software’s. • Installed, configured and troubleshoot local and network printer’s issues. • Installed the latest patches in all systems in time from local Microsoft software update Server that automatically, synchronized with live Microsoft Server. • Responsible for securing the systems from viruses by installing and configuring the anti-virus software with the latest update from local Automatic Antivirus updates Server. • Performed installation and configuration of various IBM, HP, HCL, Sony Laptops. Show less