Experience

Teckinfo Solutions Pvt Ltd

• India
• Software Development
• 1 - 100 Employee

• Team Lead (Software Developer(CRM))

  • Nov 2012 - Present

  1. Handling Team under my guidance and assigning work according to their capabilities.2. Analysing New Requirements and deciding its efforts3. Handling Client Side Escalations.4. Conducting Meetings with my Team as and when required.5. Directly co-ordinating with client for their issues or new requirements.6. Handling Dot Net based(C#), Form Based(VB Script) 7. Handling Panel Operations (voice and screen transfer on different version of CTI). 8. Approve and Disapprove Leave marked by my teammate.9. Issuing Warning letter if performance is not satisfactory10. Maintaining TimeSheet in Galaxy for whole day work done.

• Team Lead Software Development

  • Nov 2012 - Present

• Team Lead (Software Development(CRM))

  • Nov 2012 - Present

• Team Lead(Software Development(CRM))

  • Nov 2012 - Present

  1. Handling Team under my guidance and assigning work according to their capabilities.2. Analysing New Requirements and deciding its efforts3. Handling Client Side Escalations.4. Conducting Meetings with my Team as and when required.5. Directly co-ordinating with client for their issues or new requirements.6. Handling Dot Net based(C#), Form Based(VB Script) 7. Handling Panel Operations (voice and screen transfer on different version of CTI). 8. Approve and Disapprove Leave marked by my teammate.9. Issuing Warning letter if performance is not satisfactory...