Experience

Screwdriver Films Pvt Ltd

• India
• Media Production
• 1 - 100 Employee

• Project Manager

  • Apr 2023 - Present



Cruzemytravel.com

• Delhi, India

• Sales Manager

  • Sep 2021 - Apr 2023



IT-SCIENT

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Information Technology Sales Consultant

  • Aug 2022 - Oct 2022

• Business Development Executive

  • Aug 2021 - Oct 2022



iEnergizer

• India
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Aug 2019 - May 2020

  • Managing the reservation data and customer support related to restaurant. • Handling escalation related to booking and confirmation • Highest sale for Gourmet Passport(1+1 premium membership) for Dine out customer. • Managing the reservation data and customer support related to restaurant. • Handling escalation related to booking and confirmation • Highest sale for Gourmet Passport(1+1 premium membership) for Dine out customer.



Iplan Holidays

• India
• Travel Arrangements

• Business Travel Sales Manager

  • Feb 2016 - Mar 2019

  • Managing & monitoring the performance of teams, maintaining Shift Statistics to ensure efficiency in process operations and meeting of individual & group targets. • Contracting with the vendors • Handling the sales team to achieve 95% of the target as per the requirements along with the operations and post sales team to provide 100% client satisfaction. • Also handling specific international destination packages like Dubai, Bali, Thailand, and Singapore and Malaysia along with domestic destination. • Mentor the team members along with product knowledge and also the exact ways of handling tough calls. Show less



Sopra Steria

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Process Associate

  • Feb 2013 - Sep 2015

  • Lead, direct and manage inbound site operations to ensure that the operations staff executes service level agreements at, or above the customer's standards. • Utilize superior communications skills to motivate staff and develop effective working relationships with peers, executives and clients • Monitors productivity of customer service representatives and generates reports. • Handling voice and non-voice management for outbound calls. • Expertise in back office project along with maintaining the daily log details. Show less



iEnergizer

• India
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Sales Representative

  • Nov 2011 - Sep 2012

  Highest Revenue Generator in the sales team for Yatra.com Dosmestic Sales Packages and floor support for designated destination as J&K, Andaman and Kailash Highest Revenue Generator in the sales team for Yatra.com Dosmestic Sales Packages and floor support for designated destination as J&K, Andaman and Kailash



Cipla

• India
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Territory Sales Manager

  • Nov 2008 - Jun 2010

  Worked as Sales Manager and handled a team of 10 persons and created a new territory for the Critical Care Department in Uttarakhand Worked as Sales Manager and handled a team of 10 persons and created a new territory for the Critical Care Department in Uttarakhand