Chief Operating Officer

• Apr 2019 - Present

General Management including Revenue Target achievement and P & L. Responsible for 3PL/Contract Logistics and Transportation Divisions. Sectors served: Security Services | FMCG | Contract Logistics | Healthcare | Construction General Management including Revenue Target achievement and P & L. Responsible for 3PL/Contract Logistics and Transportation Divisions. Sectors served: Security Services | FMCG | Contract Logistics | Healthcare | Construction

Senior Vice President

• Sep 2015 - Mar 2019

• Construction | Trucking | Logistics | Transportation | Staffing Solutions • Spearheaded Recruitment, Business Development and Operations • Exceeded P & L targets by implementing SOP’s, SLA’s and KPI’s for all 5 divisions • Vendor & Contracts management • Construction | Trucking | Logistics | Transportation | Staffing Solutions • Spearheaded Recruitment, Business Development and Operations • Exceeded P & L targets by implementing SOP’s, SLA’s and KPI’s for all 5 divisions • Vendor & Contracts management

Airside Transport Manager

• Mar 2013 - Sep 2015

Lead and managed Airside Transport Services department for Qatar Aviation Services (QAS) a wholly owned subsidiary of Qatar Airways. Provided leadership, Direction and management for the provision of Passenger Transportation including a large fleet of BMW Chauffeur driven vehicles for First Class customers. Also managed VIP Guest Transportation, Crew Transportation and Staff Transportation. Handling a total of 400 flights per day including Qatar Airways and other International Airlines. Lead a 565 strong team, with 13 direct reports and a fleet of 240 + Vehicles in operation 24/7. Successfully achieved an incident free transition to Hamad International Airport Show less

Area Operations Manager

• Sep 2010 - Dec 2012

Manging a fleet of 200+ vehicles (including long haul trucks for inter GCC Transport). Provided leadership and direction to a 290 strong team spread across the entire Western Province, with 9 direct reports. Managed day to day operations Jeddah Metro and 11 Sub Stations spread throughout the Western Region of Saudi Arabia. Regular performance monitoring, periodic employee performance reviews and KPI’s. Running 6 mail rooms and a Logistics SC warehouse for key customers. Responsible for budget and financial controls for the entire Western Province. Achieved 100% reweigh compliance resulting in revenue increase. Improvement of PUD Cost per stop from €1.31 to €1.14. Show less

Ground Operations Manager

• Nov 2008 - Aug 2010

Managed and provided leadership and direction to a 150 strong pickup & delivery team with a fleet of 120 vehicles, spread across 5 Service Centre’s and 43 Express Center’s throughout Pakistan. Regular performance monitoring, periodic employee performance reviews and KPI management.• Provided leadership & direction to Achieve “Ops Country of the year Award in APEM (2009)”• Achieved 16% improvement in Arrival by 9 deliveries by 12 • Reduction in Delivery Service Incidents by 64% | Enhanced PU timeliness by 40% • Achieved 100% Reweigh compliance | Improved Right Day Delivery performance to 99.5% • Reduction of 4000 man hours/monthly, resulting in zero over time across PK• Improvement of PUD Cost per stop from €1.19 to €1.04 Show less

Business Development Manager

• Dec 2007 - Nov 2008

Identified & engaged business development initiatives and targets. Supervision of ongoing projects with Defense services and Vendor relationship management. Project lead – Fire Proof Floor coverings for entire Pakistan Naval Fleet. Identified & engaged business development initiatives and targets. Supervision of ongoing projects with Defense services and Vendor relationship management. Project lead – Fire Proof Floor coverings for entire Pakistan Naval Fleet.

Operations Manager (International Operations)

• Mar 1998 - Jun 2007

Directly reporting to the CEO, Developed & ensured practical application of contemporary business planning methodologies, processes and integrated management systems. Formulated strategy, work redesigns and implemented commercially sound management processes and procedures. Responsible for Day-to-day business operations across multiple time zones (Dubai, Kula Lumpur, and Hong Kong), Achieved P&L delivery, performance management, monitoring and reporting. Negotiated & signed Warehousing, Trucking and Distribution agreements with major suppliers globally. Manager Distribution & Logistics (Mar. 98 – Dec. 03) Supply Chain Management, Vendor & Contracts Management, Preparing RFQ’s and overseeing Tendering process. Evaluating quotations, preparing contracts and “outsourcing” as necessary. Reviewing supply networks and developing more efficient systems, provided leadership and direction for recruitment and training. Project managed the establishment of a Regional Distribution & Logistics Centre in United Arab Emirates from ground up with a budget of USD 11 million. Show less

Sales Manager

• Nov 1994 - Oct 1997

Responsible for managing the day to day operations, including retail sales and customer services. Coordinated purchasing of materials for interior design firms; carpet, hardwood and vinyl. Launched door to door sales in The Tri-State area increasing sales revenues to $ 2.8 m. annually. Introduced new procedures for customer services to improve quality of Customer Experience. Implemented inventory control, supply chain management and effective time management. Responsible for managing the day to day operations, including retail sales and customer services. Coordinated purchasing of materials for interior design firms; carpet, hardwood and vinyl. Launched door to door sales in The Tri-State area increasing sales revenues to $ 2.8 m. annually. Introduced new procedures for customer services to improve quality of Customer Experience. Implemented inventory control, supply chain management and effective time management.

Private First Class

• Mar 1994 - Oct 1997

Unit Armor and Logistics Supervisor – Responsible for Annual Training Exercises for 3 Reserve Battalions from Virginia, Maryland & D. C. • Honour Graduate, AIT, U. S. Army Centre & School, Aberdeen Proving Grounds, Maryland • Certificate of Achievement awarded thrice by Alpha Company, 16th Ord. Battalion at APG - MD • Certificate of Affiliation awarded by The United States Army Ordnance Corps Unit Armor and Logistics Supervisor – Responsible for Annual Training Exercises for 3 Reserve Battalions from Virginia, Maryland & D. C. • Honour Graduate, AIT, U. S. Army Centre & School, Aberdeen Proving Grounds, Maryland • Certificate of Achievement awarded thrice by Alpha Company, 16th Ord. Battalion at APG - MD • Certificate of Affiliation awarded by The United States Army Ordnance Corps

Business Development Executive

• May 1992 - Mar 1994

Night Auditor

• Nov 1989 - May 1992

Service Executive

• Feb 1983 - Aug 1989