Senior Computer Network and Systems Enginer

• Jun 2022 - Present

System Engineer

• Mar 2022 - Jun 2022

Senior Computer Network and Systems Engineer

• Oct 2015 - Nov 2021

I was in charge of network implementation project as well as managing configuration and overall operational readiness of company network systems and network security. That includes environments with multiple operating systems such as MVTS soft switch, Asterisk servers, Linux, Windows Servers, I was leading troubleshooting, Backup solutions and fault-finding services team. Key Achievements: • Designed, deployed and implemented “Automated Recharge System” • Designed, deployed and implemented “Realtime Master to Master database replication” for A2billing Software (Over MySQL and Asterisk) • Designed, deployed and implemented Smart TooTee PBX system • Maximized network performance through ongoing monitoring and troubleshooting Responsibilities: • Designing and implementing new network solutions while improving the efficiency of current networks backups and recovery, firewalling and documentation etc. • Installing, configuring and supporting network equipment including routers, Firewalls , switches, GSM gateways, Satellite equipment • Procuring network equipment and managing subcontractors involved with network installation • Configuring firewalls, routing and switching to maximize network efficiency and security • Arranging scheduled upgrades • Investigating faults in the network • Reporting network status to key stakeholders • Meeting with Network teams to determine the company’s networking needs • Design and implement new networks technologies Show less

• Jul 2010 - Sep 2015

IT solution Company based in Dubai with expertise in networking solutions (WAN-LAN), Telecommunication, Satellite internet solutions, Switching, GSM Gateways Solutions, VOIP solutions, VPN solution, firewall and passive and Active solutions.Reporting to CEO, I provided leadership and direction for the design and delivery of company network especially Voice Over IP network and services. It involves ensuring alignment with company strategic goals as well as product requirements. It also entails making technology assessment and strategic investment recommendations based on future trends in VOIP. My role was pivotal in successful delivery of Voice Over IP products that had ability to interconnect with other core networks such as AT&T, Net2phone, Ring Central, DU and Etisalat in alignment with future networks architectureKey Achievement:• Designed, deployed and implemented company VOIP network for wholesale and retail solutions. This includes landline and GSM termination hardware and software• Real time network analysis which was the most important parts of VOIP network wholesale accounting systems, Least Cost routing Systems (LCR)Responsibilities:• Meeting with IT managers to determine the company’s networking needs• Analyzing existing VoIP networks and computer systems• Developing architecture plans for voice and data services• Installing network hardware modules including IP and PBX communication servers• Designing and implementing soft switch systems• Troubleshooting VoIP network issues• Analyzing and upgrading network security systems and protocols• Adding network users and managing company permissions• Optimizing network installations for future expansion• Training staff on network and system protocolsSenior Network support engineer, Feb 2007 to June 2010Responsibilities: ... Show less

• Feb 2007 - Jun 2010

Voip Network Support Engineer

• Jun 2004 - Jan 2007

U.S based Telecom Company located in Dubai, with expertise in long distance Telephone services, call centre in Farsi, Ukrainian, Russian, Arabic, and Indian, networking solutions (WAN&LAN), Routing and Switching, GSM Gateways, VOIP and VOIP software solution such MVTS soft switch and IVR Technology solutions provider, national and international carriers, includes wholesale and retail Voice telecommunication services such as direct terminations and worldwide transit services. Senior Network support, June 2004 to Jan 2007 I setup, installed, maintained, developed and supported Netecom long distance telephone Company network and its pin less over IP network procedures. As part of my role, I applied strategies for systems, networks, operating systems and applications development as well as problem solving and providing directions. Responsibilities: • Planning, designing, developing, configuring, and commissioning networks and systems • Analyzing, evaluating, and monitoring network infrastructure to ensure networks are configured to operate at optimal performance • Troubleshooting and diagnosing network and system problems and determining the most appropriate means of resolving problems and issues to improve system performance • monitoring the overall performance of systems to assess the need for updates, upgrades, enhancements, preventive maintenance, and new systems, and recommending options for upgrading and improving the performance of systems • scheduling and conducting quality audit inspections Key achievements: • Relocated all company TDM networks (1+ and pin less systems) from LA data centre to softlayer (Orbit datacenter) data centre in Texas without any serious outage • Designed, developed and configured a 24 hours multi lingual call center application via asterisk and MERA MVTS soft switch to enhance customer satisfaction Show less

Senior Network Support Engineer

• Feb 2002 - May 2004

Senior Network Administrator

• May 2000 - Jan 2002

Network Administrator

• Feb 1997 - Apr 2000