Amirah Manan
Account Manager at Xpointo Media- Claim this Profile
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Malay Native or bilingual proficiency
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Indonesian Professional working proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Facebook Certified Digital Marketing Associate
FacebookDec, 2021- Oct, 2024 -
Diploma in Logistics & Operations Management
Temasek PolytechnicApr, 2017- Oct, 2024 -
GCE 'O' Level
Ministry of Education, Singapore (MOE)Oct, 2013- Oct, 2024
Experience
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Xpointo Media
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Singapore
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Advertising Services
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1 - 100 Employee
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Account Manager
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Oct 2022 - Present
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Digital Campaign Executive
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Aug 2021 - Sep 2022
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MOBKOI
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United Kingdom
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Advertising Services
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100 - 200 Employee
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Account Management & Pre-Sales Intern
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Nov 2020 - Apr 2021
- Assisted Operations Director in SEA with mobile advertising campaigns - Collaborated with APAC Sales Team in pitching bespoke advertising formats based on brand's identity - Monitored campaign performance and coordinated with other departments to improve campaign performance if necessary - Analysed collected data and analytics to develop end of campaign report, to be reviewed by Accounts Manager - Assisted Operations Director in SEA with mobile advertising campaigns - Collaborated with APAC Sales Team in pitching bespoke advertising formats based on brand's identity - Monitored campaign performance and coordinated with other departments to improve campaign performance if necessary - Analysed collected data and analytics to develop end of campaign report, to be reviewed by Accounts Manager
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Co-Founder & Creative Director
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Oct 2018 - Apr 2021
- Drafted and developed creative campaigns and product designs, and spearheaded efforts to market them - Negotiated product pricing with suppliers whilst maintaining positive relationship with them - Coordinated establishment of partnership process with other companies for collaboration opportunities - Increased sales by 20% following a revamp of page feed on Instagram page - Fostered a strong consumer base and brand loyalty through transparent business practices and collecting and evaluating customer's feedback to improve business process Show less
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The Ritz-Carlton Hotel Company, L.L.C.
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United States
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Hospitality
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700 & Above Employee
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Guest Relations Officer
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Jan 2019 - May 2020
- Engaged with guests and adopted a proactive approach in providing useful information, such as hotel amenities, tourist attractions, and personal recommendations based on guests' interests. - Resolved guest-related conflicts and complaints by providing solutions on an ad-hoc basis. - Anticipate guests' needs, by providing the necessary items, such as birthday cake and customised room decors. - Engaged with guests and adopted a proactive approach in providing useful information, such as hotel amenities, tourist attractions, and personal recommendations based on guests' interests. - Resolved guest-related conflicts and complaints by providing solutions on an ad-hoc basis. - Anticipate guests' needs, by providing the necessary items, such as birthday cake and customised room decors.
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THE EDITOR'S MARKET
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Singapore
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Retail Apparel and Fashion
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1 - 100 Employee
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Retail Assistant
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Jun 2016 - Jun 2018
- Answered customers' enquiries about the brand's origin, fabric materials, brand's procedures and policies, and other general enquiries - Assisted with duties in other areas of the store, such as monitoring fitting rooms, keeping the store clean and aesthetically pleasing to the eye etc. - Maintained orderly checkout areas and completed other general cleaning duties, such as mopping floors and emptying trash cans etc. - Kept both store and warehouse origanised by arranging stock shelves in stategic and tidy manner, and marked prices on products Show less
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Education
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University of London
Bachelor of Science - BS, Economics and Politics -
Temasek Polytechnic
Logistics, Materials, and Supply Chain Management -
Junyuan Secondary School
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Yu Neng Primary School