Experience

Orascom Industrial Parks

• Egypt
• Real Estate
• 1 - 100 Employee

• Senior Treasury accountant

  • Jun 2016 - Present

  • Maintain time deposits and credit interests. • Reconcile between actual and book bank balances on weekly basis. • Manage and Maintain Present value calculations for postdated cheques. • Manage and maintain daily cash position report. • Manage and maintain all payment transactions to stakeholders. • Manage and maintain collection of postdated cheques with banks with accurate timely manner. • Manage and handling banks communications to ensure day to day operation transaction are going smoothly. • Manage and maintain monthly bank reconciliation. • Manage and maintain bank authorization policy to ensure to keep company data is up to date. • Managing foreign currency exposure and foreign currency payments. • Interest rate risk management and development of risk mitigation strategies • Manage and maintain governmental payment transactions within CPS portal. • Manage and maintain all bank transactions on daily basis. • Participate in SAP implementation in FI-CO • Daily cash management • Team management Show less



Jumia Egypt

• Egypt
• Retail
• 700 & Above Employee

• Customer Service Specialist

  • Mar 2015 - Mar 2016

  Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. Show less



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • May 2011 - May 2015

  • Attracting potential customers by answering product and service questions; suggesting information about other products and services. • Opening customer accounts by recording account information. • Maintaining customer records by updating account information. • Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Maintaining financial accounts by processing customer adjustments. • Recommending potential products or services to management by collecting customer information and analyzing customer needs. • Preparing product or service reports by collecting and analyzing customer information. • Contributing to team effort by accomplishing related results as needed. Show less