Account Manager

• Oct 2021 - Present

- Act as the main point of contact in all matters relating to our clients’ concerns and needs.- Supporting the marketing team in various activities starting from the brainstorming phase, developing the marketing plan, conducting secondary market research, creating content, to the copies on social media platforms. - Maintain a thorough understanding of our products and services to develop a trusted advisor relationship with my accounts.- Foster strong and long-term client relationships.- Define SMART KPIs and metrics to track for each client and create accurate records. - Meet regularly with other team members to discuss the project’s progress.- Analyze and resolve client queries in an accurate and timely manner. Show less

Business Development Specialist

• Jan 2021 - Sep 2021

- Researching organizations and approaching potential clients to establish rapport and arrange meetings.- Planning and overseeing new marketing initiatives.- Identifying potential clients in the target market and completing appropriate research on the prospective client’s business and equipment needs.- Increasing the value of current customers while attracting new ones.- Attending conferences, meetings, and industry events.- Developing quotes and proposals for clients.- Becoming a subject matter expert on our business products, processes, and operations, and remaining up-to-date on industry news.- Collaborating with marketing and production teams to ensure that the proposal matches the clients’ needs.- Participating in the Tender work from a PR and BD perspective, taking care of the following:1) Vetting through the current and incoming tenders, making sure all the requirements fit our expertise. 2) Creating a database of the required resources.3) Having the technical and financial proposals prepared for submission. Show less

Business Development Specialist

• Oct 2019 - Jan 2021

Business Development Coordinator

• Mar 2019 - Sep 2019

As a business developer at Loc & More, I'm happy I'm getting the chance by every day to perform the following tasks:- Finding, seeking, and qualifying strategic business opportunities.- Onboarding new clients from A to Z, including negotiating rates, contracts, and closing agreements.- Arranging business meetings with prospects and leading on the process all the way through and achieving sales targets.- Conducting research to identify and uncover new sales opportunities.- Analyzing data from the market to generate commercial insights.- Coming up with new promotional campaigns, and developing short and long-term marketing ideas.- Participating in pricing and discount strategies.- Serving as the lead point of contact for all account management matters.- Building and maintaining strong, long-lasting relationships with our clients and partners. Show less

High Risk Representative

• Jun 2018 - Feb 2019

-I've been responsible for engaging with the VIP clients in all MENA region. -Making sure they have the optimum level of satisfaction with our services. -Addressing all their complaints and trying to understand what is driving their real concern. -Communicating with the other relevant departments, ensuring a considerable level of actions are being taken to dissolve our clients' problems, and doing our best to turn their complaints into opportunities to revamp our customer service management. -Conducting the necessary survey calls before taking any business decision that will threaten their existence as clients. Show less

Supply Chain Workshop

• Jul 2017 - Jul 2017

Three days of intensive training in the fundamentals of supply chain management. Three days of intensive training in the fundamentals of supply chain management.

Commercial Case Study Competition

• Jul 2017 - Jul 2017

In my senior year, I participated in one of the P&G Case Studies, namely Prestige. It was about launching a new skincare product in Greece, and I was responsible for the marketing part performing the following tasks: -Creating a marketing plan -Conducting PESTLE, STP, and SWAT analysis -Developing strategies for each of the four Ps -Performing market trends analysis -Featuring the brand elements -Composing short and long-term marketing ideas -Designing retail stores layout -Planning our social media presence Show less