Experience

Bevertec

• Canada
• Information Technology & Services
• 1 - 100 Employee

• Bilingual Technical Recruiter

  • Mar 2021 - Present



TELEPERFORMANCE

• Bilingual Technical Support Agent

  • Oct 2020 - Mar 2021

  • Understand client technical wants and needs and take action to meet them.• Provide knowledgeable assistance to clients over the phone and through emails.• Looks for ways to find creative approaches that make each customer’s experience feel personal. • Understand client technical wants and needs and take action to meet them.• Provide knowledgeable assistance to clients over the phone and through emails.• Looks for ways to find creative approaches that make each customer’s experience feel personal.



SARL ECRC

• Talent Acquisition Specialist

  • Jan 2012 - Apr 2020

  • Responsible of the complete recruitment cycle (job posting, screening, HR interview, coordinating the technical interview with hiring Managers, referrals, etc.)• Coordinate with hiring managers to identify staffing needs.• Screen candidates using a variety of captivating techniques, including social networking, direct sourcing, referrals, and any other methods.• Coordinate recruitment activities.• Assess candidates based on important competencies, job competencies, and culture add.• Ensure a successful employee onboarding in person and remotely.• Coordinate internal and external staff training activities.• Establish the classification and evaluation of positions.• Identify and approach potential candidates and prepare offer letters for the successful candidate• Design job descriptions and interview questions that reflect each position’s requirements.• Provide regular status updates to management and assist in developing sourcing and recruiting strategies.• Manage & communicate with recruitment agencies, brief them on the positions, act as their point of contact for receiving resumes & feedback.