Amir Zehtab-Jadid
President and Senior IT System Analyst at Layer3 IT Business Solutions- Claim this Profile
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Topline Score
Bio
Eric Xiaofeng He
It's an honor to have worked with Amir and put some words here. Amir has very solid skills in multi IT fields including Microsoft servers/clients, network security and maintenance, Data backup and restore strategy, etc. However what makes him outstanding at the work place is his gentle personality and positive attitude, which is service and customer oriented.
LinkedIn User
Amir is well respected both by his peers and direct reports in the Service Desk. He showed this by having interest in efficiency and was not afraid to come up with initiatives for service improvement, which of course requires buy-in and team effort to achieve. He managed his team extremely well, which can be seen through their team and individual performance. Given the right opportunity, he can definitely excel in people management, technical support and project implementation.
Eric Xiaofeng He
It's an honor to have worked with Amir and put some words here. Amir has very solid skills in multi IT fields including Microsoft servers/clients, network security and maintenance, Data backup and restore strategy, etc. However what makes him outstanding at the work place is his gentle personality and positive attitude, which is service and customer oriented.
LinkedIn User
Amir is well respected both by his peers and direct reports in the Service Desk. He showed this by having interest in efficiency and was not afraid to come up with initiatives for service improvement, which of course requires buy-in and team effort to achieve. He managed his team extremely well, which can be seen through their team and individual performance. Given the right opportunity, he can definitely excel in people management, technical support and project implementation.
Eric Xiaofeng He
It's an honor to have worked with Amir and put some words here. Amir has very solid skills in multi IT fields including Microsoft servers/clients, network security and maintenance, Data backup and restore strategy, etc. However what makes him outstanding at the work place is his gentle personality and positive attitude, which is service and customer oriented.
LinkedIn User
Amir is well respected both by his peers and direct reports in the Service Desk. He showed this by having interest in efficiency and was not afraid to come up with initiatives for service improvement, which of course requires buy-in and team effort to achieve. He managed his team extremely well, which can be seen through their team and individual performance. Given the right opportunity, he can definitely excel in people management, technical support and project implementation.
Eric Xiaofeng He
It's an honor to have worked with Amir and put some words here. Amir has very solid skills in multi IT fields including Microsoft servers/clients, network security and maintenance, Data backup and restore strategy, etc. However what makes him outstanding at the work place is his gentle personality and positive attitude, which is service and customer oriented.
LinkedIn User
Amir is well respected both by his peers and direct reports in the Service Desk. He showed this by having interest in efficiency and was not afraid to come up with initiatives for service improvement, which of course requires buy-in and team effort to achieve. He managed his team extremely well, which can be seen through their team and individual performance. Given the right opportunity, he can definitely excel in people management, technical support and project implementation.
Credentials
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MCSA: Windows Server 2012
MicrosoftJul, 2014- Nov, 2024 -
MCITP: Server Administrator on Windows Server 2008
MicrosoftDec, 2012- Nov, 2024
Experience
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Layer3 IT Business Solutions Inc.
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Canada
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Information Technology & Services
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1 - 100 Employee
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President and Senior IT System Analyst
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Feb 2017 - Present
• Goal oriented IT professional with extensive experience in administrative and support functions of information systems. • 14+ yrs. combined experience in IT Service Delivery, Cloud Computing, Network Administration, Systems Analysis and Help Desk Administration from small to enterprise IT environments. • Possess in-depth experience in analysis, optimization, troubleshooting, implementation, and documentation of LAN/WAN networks, storage systems, and Cloud Services. • Goal oriented IT professional with extensive experience in administrative and support functions of information systems. • 14+ yrs. combined experience in IT Service Delivery, Cloud Computing, Network Administration, Systems Analysis and Help Desk Administration from small to enterprise IT environments. • Possess in-depth experience in analysis, optimization, troubleshooting, implementation, and documentation of LAN/WAN networks, storage systems, and Cloud Services.
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VDC Virtual Data Corp.
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Canada
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Information Technology & Services
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1 - 100 Employee
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Senior Systems Manager
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Nov 2012 - Feb 2017
• Reporting directly to the Chief Technology Officer • Responsible for providing hosting solutions support to a variety of small and mid-sized clients (up to 250 employees) – locally and nationally spanning all industries from mining to retail. • Provide new solutions in migrating from a physical to a virtual environment using Microsoft Hyper-V. • Manage and maintain VDC’s cloud infrastructure (includes IBM SAN and Servers, Cisco routers/firewall and switches); manage Cisco ASA 5520 & 5505 and Fortinet devices. • Translate customer requirements into working IT solutions in the cloud and ensuring the best experience. • Build and maintain customer relationships and ensuring that IT services are delivered within agreed SLA. • Managing the transition phase of functional, technical, and procedural knowledge to our maintenance and support organization. • Interact with various subject matter experts (SMEs) and technicians to complement support capabilities.
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Horizon Computer Solutions
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Saskatoon, Saskatchewan
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I.T System Analyst
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Mar 2010 - Oct 2012
• Reporting to VP of IT Services. • Provide IT Business Solutions to more than 40 small and medium sized businesses in Saskatoon. • Design and implementation of Windows 2008 & 2008 R2 Servers including Exchange Servers on virtualized environments. • Installation and remote monitoring of Backup, Disaster, and Recovery Servers using Shadow Protect software. • Configuration, deployment, and monitoring of Fortinet Firewall devices for various clients (60B, 60C, 60D, 80C, 80CM). • Reporting to VP of IT Services. • Provide IT Business Solutions to more than 40 small and medium sized businesses in Saskatoon. • Design and implementation of Windows 2008 & 2008 R2 Servers including Exchange Servers on virtualized environments. • Installation and remote monitoring of Backup, Disaster, and Recovery Servers using Shadow Protect software. • Configuration, deployment, and monitoring of Fortinet Firewall devices for various clients (60B, 60C, 60D, 80C, 80CM).
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Macquarie Group
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Australia
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Financial Services
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700 & Above Employee
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I.T Network Associate
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Jan 2009 - Jul 2009
• Reporting to Network Team Lead • Proactive monitoring and analysis of network infrastructure including T1 and E1 circuits. • Configuration of devices including PIX and ASA firewalls, routers, switches, Cisco call manager, iron port appliances, net cache proxy servers, and bluecoat firewall. • Coordination and implementation of router and switch IOS upgrades to version 12.4 on a global scale with Cisco and on-site IT technicians. • Reporting daily to the network team in Australia the network status of all IT groups from NA, EMEA, LATAM. • Sending out broadcast notifications to the business whenever an incident occurs.
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Sitel Group
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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I.T Network Administrator
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Mar 2006 - Dec 2008
• Reporting to Network Team Lead • Operations and maintenance of SITEL Global Network System (North and South America, Australia, New Zealand, Philippines, India, and Netherlands). • Configuration of Cisco routers (7513, 7206, 3745) and switches (4507 core and access switches) • Configuration scope includes adding/removing and maintaining VLAN and access-lists. • Proactive T1 and E1 circuit status monitoring and drive problem resolution with the carrier during carrier outages. • Configuration of Bluecoat SG8000 firewall to block/add certain subnet access to websites, FTP servers, and IM.
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Education
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1996 - 2002
Central Philippine University
Bachelor of Science, Electronics Engineering -
2006 - 2007
Mapúa University
Certificate, Cisco Networking
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