Experience

Siakap Keli

• Online Audio and Video Media
• 1 - 100 Employee

• Head of sales and marketing

  • Jan 2022 - Present

  1. Lead sales department towards achieving ultimate sales target and coordinate products/services execution process. 2. Analyze branding and pricing strategies based on recent digital media industry trend and to advise management with relevance presentation and explanation for the consideration and decision. 3. Identify opportunities to reach new market segments in order to tap industry market share. 4. Develop monthly/quarterly/annual sales targets for the department and enabling sales performance improvement as being responsible towards department's performance against target set. 5. Implement strategy and plan for sales department towards achieving everyone's KPI and also the overall KPI for department. 6. Strategies a good workflow between editorial department (for job execution process) with sales department team. 7. Assist and guide sales department team in knowledge, strategy, proposal plan, problem arise and all related processes (internally and externally) as well as making sure all sales person proficient in products and services knowledge. 8. Set monthly (or fortnightly) sales department meeting. Meeting agenda must at least includes sales performance (overall and personal), outstanding payment update, strategy and motivation for all department staff 9. Craft for any necessary quarterly or annual hiring plan. 10. Reporting and discuss with management in solving any issues arise either within the department or inter-department, as well as clients-related issues. 11. Do a monthly detailed analysis of sales performance for the purpose of reporting sales strategy successes, weaknesses, and opportunities to management during company monthly meeting. 12. Manage agency. Show less



Siakap Keli Sdn Bhd

• Sales And Marketing Representative

  • Jan 2020 - Jan 2022

  - Contact potential clients to describe advertising opportunities. This usually takes the form of cold calling over the telephone but may involve face to face contact at presentations, meetings and business lunches or dinners - Contact existing clients to arrange the placement and design of advertisements they have agreed on and ensure an ongoing relationship - Research client needs and explain the benefits of buying advertising space, responding to any objections - Explain pricing costs to potential clients and negotiate a fee if necessary - Account manage an existing client to ensure their needs are satisfied and they are happy with the service - Work with production teams to ensure that agreed advertisements are carried in the right place and at the right time - Track purchases and keep record of sales, contacts and deals - Attend industry events, exhibitions and conferences, meeting potential and existing clients - Work to maximise sales and meet targets - Deliver sales reports to management - Doing Corporate and Government Sales Show less



I COMM CREATIVE SDN BHD

• Assistant Manager

  • Jan 2017 - Nov 2019

  ▪ Developing accounts to their maximum potential.▪ Selling print and online advertising schedules based on anindividual advertisers marketing needs.▪ Prospecting for new business in assigned territories.▪ Providing clients with easy access to the things that matter mostto them.▪ Writing up sales activity reports.▪ Making sales presentations to key decision makers.▪ Cultivating direct relationships with customers.▪ Maintaining close confidentiality of customer information.▪ Identifying the business needs of clients.▪ Coordinating schedules and meetings with customer.▪ Conducting needs assessment interviews with clients.▪ Growing the advertiser base.▪ Using market intelligence effectively to identify customers.▪ Managing existing accounts.▪ Responding to client enquiries in a quick and efficient manner.▪ Negotiating terms and conditions with customers.▪ Completing all necessary paperwork. Show less

• Content Planner

  • Jan 2016 - Nov 2019

  ▪ Planning and propose content for magazine.▪ Planning with content partner for magazine content.▪ Planning and coordinate for shooting▪ Discuss with content partner for coupon promotion.▪ Draft letter to government organization.▪ Brief writer for copy direction.▪ Checking magazine production. (Color Proof and magazine copy) ▪ Manage advertiser▪ Planning distribution.▪ Coordinate and monitor distribution part.

• Account Executive

  • Jan 2014 - Jan 2017

  ▪ Providing support for clients by learning about and satisfying their needs.▪ Liaison between advertising and media agencies and their clients.▪ The role is a combination of sales or business development activities and customer relationship management.▪ meet with clients to get a thorough understanding of their advertising and promotional needs, the budgets earmarked for these activities, target audience and other critical demographics, market and competition information and any other relevant details.▪ manage and coordinate advertising and promotional campaigns post client approval, track budgets and costs, and ensure that the projects run smoothly.▪ Executives stay in touch with the past clients and solicit new business by presenting proposals or pitches in collaboration with other members of the agency.▪ Following up with prospects several times throughout the sales cycle to ensure needs are being met.▪ Presenting and demonstrating the value of products and services to client.▪ Compiling and analyzing data to find trends.▪ Developing sales strategies and setting quotas.▪ Maintaining a database of contact information.▪ Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.▪ Handling complaints and negotiations. Show less



Ramza Travel and Tours

• India
• Leisure, Travel & Tourism

• Operation Executive

  • Feb 2012 - Dec 2013

  ▪ Making purchase orders to book all operation services as requested from Sales and Reservations Departments ▪ Respond to all urgent incidents reported by field staff, partners or operation officers ▪ Update tour costing and ensure trips are running to budget and profitability ▪ Report to direct manager and ensure incoming reports from field staff and partners are picked up and acted upon. ▪ Apply and manage cost control, quality levels and facilitate solutions ▪ Ensure all guides, tour leaders and customers receive up to date tour information / documents ▪ using market research information to guide decisions Show less