Experience

Carzano

• United States
• Retail Motor Vehicles
• 1 - 100 Employee

• Co-Founder

  • Jun 2022 - Present

  We are dedicated to providing you with the ultimate automobile buying experience. Our dealership is your #1 source for buying a quality pre-owned vehicle. We have extensive relationships in the dealer community allowing us to purchase a wide variety of lease returns and new car trades at exceptional values. This enables us to pass along huge savings on the highest quality vehicles of your choice. In addition, we offer a full array of financing options to meet your needs. We are dedicated to providing you with the ultimate automobile buying experience. Our dealership is your #1 source for buying a quality pre-owned vehicle. We have extensive relationships in the dealer community allowing us to purchase a wide variety of lease returns and new car trades at exceptional values. This enables us to pass along huge savings on the highest quality vehicles of your choice. In addition, we offer a full array of financing options to meet your needs.


Economic Planning Board
• Civic and Social Organizations
• Financial Service Board Member

  • Jul 2021 - Present


Molidina Investments

• United States
• Computers and Electronics Manufacturing

• Chief Executive Officer

  • Oct 2018 - Present

  In this role, I am responsible of establishing, communicating, and executing organizational vision, mission, and direction. I also spearhead the development and implementation of organizational strategy with a keen focus on enhancing company's growth. Meanwhile, I am managing all aspects of operational activities in accordance with direction established in the strategic plans. Key Contributions: • Optimized business to 7M in revenue within three years. • Grew the business to 10… Show more In this role, I am responsible of establishing, communicating, and executing organizational vision, mission, and direction. I also spearhead the development and implementation of organizational strategy with a keen focus on enhancing company's growth. Meanwhile, I am managing all aspects of operational activities in accordance with direction established in the strategic plans. Key Contributions: • Optimized business to 7M in revenue within three years. • Grew the business to 10 different locations within a three year timeframe. • Analyzed the success of the organization in reaching its goals. • Identified potential acquisitions and sale of the company under circumstances that enhance company value. Show less In this role, I am responsible of establishing, communicating, and executing organizational vision, mission, and direction. I also spearhead the development and implementation of organizational strategy with a keen focus on enhancing company's growth. Meanwhile, I am managing all aspects of operational activities in accordance with direction established in the strategic plans. Key Contributions: • Optimized business to 7M in revenue within three years. • Grew the business to 10… Show more In this role, I am responsible of establishing, communicating, and executing organizational vision, mission, and direction. I also spearhead the development and implementation of organizational strategy with a keen focus on enhancing company's growth. Meanwhile, I am managing all aspects of operational activities in accordance with direction established in the strategic plans. Key Contributions: • Optimized business to 7M in revenue within three years. • Grew the business to 10 different locations within a three year timeframe. • Analyzed the success of the organization in reaching its goals. • Identified potential acquisitions and sale of the company under circumstances that enhance company value. Show less



State Farm ®

• United States
• Insurance

• Agency Owner

  • Jul 2017 - Oct 2018

  Here, I had developed base for long-term sources of clients by utilizing proven marketing systems, referrals, occupational, and special-interest groups to compile lists of prospects. I was also analyzing clients' needs and financial situations by scheduling fact-finding appointments, determining extent of present coverage / investments, ascertaining long-term goals. Moreover, I had devised a coordinated protection plan by evaluating and quoting rates for immediate coverage action and… Show more Here, I had developed base for long-term sources of clients by utilizing proven marketing systems, referrals, occupational, and special-interest groups to compile lists of prospects. I was also analyzing clients' needs and financial situations by scheduling fact-finding appointments, determining extent of present coverage / investments, ascertaining long-term goals. Moreover, I had devised a coordinated protection plan by evaluating and quoting rates for immediate coverage action and long-term strategy implementation. Key Achievements: • Started the agency from scratch and grew it to more than 500 clients for providing insurance and banking products. • Improved agency reputation by accepting ownership for accomplishing new and different requests. • Identified growth opportunities to develop monetizable solutions for clients and ensuring clients receive superior customer service. • Kept abreast of most current products and services offered by State Farm as well as industry regulations and news. Show less Here, I had developed base for long-term sources of clients by utilizing proven marketing systems, referrals, occupational, and special-interest groups to compile lists of prospects. I was also analyzing clients' needs and financial situations by scheduling fact-finding appointments, determining extent of present coverage / investments, ascertaining long-term goals. Moreover, I had devised a coordinated protection plan by evaluating and quoting rates for immediate coverage action and… Show more Here, I had developed base for long-term sources of clients by utilizing proven marketing systems, referrals, occupational, and special-interest groups to compile lists of prospects. I was also analyzing clients' needs and financial situations by scheduling fact-finding appointments, determining extent of present coverage / investments, ascertaining long-term goals. Moreover, I had devised a coordinated protection plan by evaluating and quoting rates for immediate coverage action and long-term strategy implementation. Key Achievements: • Started the agency from scratch and grew it to more than 500 clients for providing insurance and banking products. • Improved agency reputation by accepting ownership for accomplishing new and different requests. • Identified growth opportunities to develop monetizable solutions for clients and ensuring clients receive superior customer service. • Kept abreast of most current products and services offered by State Farm as well as industry regulations and news. Show less



Peggy's Bookkeeping & Tax Service

• United States
• Accounting
• 1 - 100 Employee

• President

  • Mar 2016 - Jul 2017

  In this company, I was responsible of representing the organization as a top executive personnel. It was my duty to provide strategic planning and vision for the company aimed at enhancing organizational productivity. Moreover, I was establishing short / long-term goals for the company, while serving as a direct report to the board of directors. Key Contributions: • Through my remarkable expertise, I took charge of the budget and financial health of the company. • Supported the… Show more In this company, I was responsible of representing the organization as a top executive personnel. It was my duty to provide strategic planning and vision for the company aimed at enhancing organizational productivity. Moreover, I was establishing short / long-term goals for the company, while serving as a direct report to the board of directors. Key Contributions: • Through my remarkable expertise, I took charge of the budget and financial health of the company. • Supported the company open its second location and doubled the revenue within one year. Show less In this company, I was responsible of representing the organization as a top executive personnel. It was my duty to provide strategic planning and vision for the company aimed at enhancing organizational productivity. Moreover, I was establishing short / long-term goals for the company, while serving as a direct report to the board of directors. Key Contributions: • Through my remarkable expertise, I took charge of the budget and financial health of the company. • Supported the… Show more In this company, I was responsible of representing the organization as a top executive personnel. It was my duty to provide strategic planning and vision for the company aimed at enhancing organizational productivity. Moreover, I was establishing short / long-term goals for the company, while serving as a direct report to the board of directors. Key Contributions: • Through my remarkable expertise, I took charge of the budget and financial health of the company. • Supported the company open its second location and doubled the revenue within one year. Show less



Capital One

• Egypt
• Leasing Non-residential Real Estate

• Vice President of Operations

  • Sep 2011 - Mar 2016

  During this role, it was my duty to keeping the department adequately staffed as well as reviewing the work flow to ensure that all resources are effectively utilized and all deadlines are met. I was responsible of developing and coaching several front line managers and associates. I also managed change in the call center environment and raised the level of banker performance. Furthermore, I had collaborated with quality, training, and process teams for achieving department… Show more During this role, it was my duty to keeping the department adequately staffed as well as reviewing the work flow to ensure that all resources are effectively utilized and all deadlines are met. I was responsible of developing and coaching several front line managers and associates. I also managed change in the call center environment and raised the level of banker performance. Furthermore, I had collaborated with quality, training, and process teams for achieving department business goals. Key Contributions: • Served as a Process Owner for critical processes within the escalation function. • Established environment that promotes the highest level of service to all Capital One customers, departments, and branches to ensure complete customer satisfaction. • Cooperated with call center support staff to discuss problems, strategies, and implementation of new policies. • Recommended promotions, terminations, and salary adjustments for call center associates and managers.

• Assistant Vice President - Sales and Retention

  • Dec 2009 - Sep 2011

  • Train and manage sales and retention bankers to sell features and benefits of a wide variety of Capital One products and services. • Ensure bankers provide the highest level of quality to all Capital One customers by analyzing their needs and determining qualifications for various product offers. • Set daily, weekly, and monthly performance goals to help bankers achieve total of $50,000 in NPV monthly. Responsible for achieving $500,000 in NPV monthly and $6 million annually… Show more • Train and manage sales and retention bankers to sell features and benefits of a wide variety of Capital One products and services. • Ensure bankers provide the highest level of quality to all Capital One customers by analyzing their needs and determining qualifications for various product offers. • Set daily, weekly, and monthly performance goals to help bankers achieve total of $50,000 in NPV monthly. Responsible for achieving $500,000 in NPV monthly and $6 million annually. • Provide sales reports to senior management monthly by analyzing day to day data • Build strong working relationships with support partners and other lines of businesses. • Coach bankers using the GROWTH approach by utilizing the GAIN consultative sales model to help bankers’ cross-sell the benefits of sticky and core products (deposit/ lending) and overcome customer concerns/objections when applicable. • Create new and improve existing processes that help enhance the quality of the department. • Partner with branch associates and other bank departments to fulfill on customer requests. • Stay abreast of all changes and development enhancements for all systems, products, and upgrades. • Ensure all audits/security polices are followed in accordance with bank policy and federal regulations.

• Assistant Vice President - Service to Sales

  • Oct 2008 - Dec 2009

  • Effectively develop and coach multiple associates to incorporate the SALES model. • Lead employees through goal prioritization to ensure all goals are accomplished. • Proven ability to coach agents to improve performance as demonstrated in overall results. • Identify departmental opportunities and took a lead role in working to improve such areas. • Demonstrated a high level of administrative competence and continuously examined administrative effectiveness and identified better… Show more • Effectively develop and coach multiple associates to incorporate the SALES model. • Lead employees through goal prioritization to ensure all goals are accomplished. • Proven ability to coach agents to improve performance as demonstrated in overall results. • Identify departmental opportunities and took a lead role in working to improve such areas. • Demonstrated a high level of administrative competence and continuously examined administrative effectiveness and identified better procedures.

• Assistant Vice President - Online Banking

  • Oct 2006 - Oct 2008

  • Collaborate with others to maximize departmental effectiveness. • Identify areas in need of improvement and make recommendations to enhance results. • Developed associates and conveyed the importance of advancing in their own careers. • Responsible for meeting departmental and team performance and quality targets. • Attend critical business meetings that impact the overall organization.



GMAC/Residential Capital Corporation

• United States
• Capital Markets

• Loan Servicing Manager

  • Aug 2005 - Oct 2006

  • Research, analyze and explain detailed mortgage loan information to clients while remaining positive, non-confrontational and professional at all times. • Analyze, investigate and resolve inquiries that require supervisory level intervention and review daily/weekly reports to ensure standards for quality and productivity are maintained. • Oversees activities of a team of Contact Center personnel, which includes monitoring associate performance to ensure compliance with established… Show more • Research, analyze and explain detailed mortgage loan information to clients while remaining positive, non-confrontational and professional at all times. • Analyze, investigate and resolve inquiries that require supervisory level intervention and review daily/weekly reports to ensure standards for quality and productivity are maintained. • Oversees activities of a team of Contact Center personnel, which includes monitoring associate performance to ensure compliance with established guidelines and procedures. • Supervises Contact Center performance in order to minimize loss severity, provide superior asset performance and ensure that departmental scorecard objectives are met or exceeded. • Analyze performance of clients, benchmarking their performance, as it relates to any default function; i.e., foreclosure, bankruptcy, loss mitigation, severity, with the goal to assist in minimizing losses. Show less • Research, analyze and explain detailed mortgage loan information to clients while remaining positive, non-confrontational and professional at all times. • Analyze, investigate and resolve inquiries that require supervisory level intervention and review daily/weekly reports to ensure standards for quality and productivity are maintained. • Oversees activities of a team of Contact Center personnel, which includes monitoring associate performance to ensure compliance with established… Show more • Research, analyze and explain detailed mortgage loan information to clients while remaining positive, non-confrontational and professional at all times. • Analyze, investigate and resolve inquiries that require supervisory level intervention and review daily/weekly reports to ensure standards for quality and productivity are maintained. • Oversees activities of a team of Contact Center personnel, which includes monitoring associate performance to ensure compliance with established guidelines and procedures. • Supervises Contact Center performance in order to minimize loss severity, provide superior asset performance and ensure that departmental scorecard objectives are met or exceeded. • Analyze performance of clients, benchmarking their performance, as it relates to any default function; i.e., foreclosure, bankruptcy, loss mitigation, severity, with the goal to assist in minimizing losses. Show less



Merrill Lynch

• United States
• Financial Services
• 700 & Above Employee

• Financial Analyst Intern

  • Sep 2004 - Dec 2004

  • Provided analysis of fund management performance by conducting portfolio analysis. • Helped provide solutions to high-net worth individuals and small to mid-size businesses. • Developed client proposals and additional correspondence for prospects and existing clients. • Maintained customer accounts for brokers and provided financial analysis to clients. • Marketed to existing and prospective clients, developed new clientele, and managed client contact. • Provided analysis of fund management performance by conducting portfolio analysis. • Helped provide solutions to high-net worth individuals and small to mid-size businesses. • Developed client proposals and additional correspondence for prospects and existing clients. • Maintained customer accounts for brokers and provided financial analysis to clients. • Marketed to existing and prospective clients, developed new clientele, and managed client contact.



Marsh

• United States
• Insurance
• 700 & Above Employee

• Risk Analyst Intern

  • Jun 2004 - Aug 2004

  • Assisted clients to uncover and minimize risks, maximize opportunities, and resolve issues. • Performed qualitative and financial analysis of risk financing to manage clients’ risk. • Worked with team to identify and analyze clients’ strategic, financial, and operating issues. • Created dedicated client, risk, and industry practices which provided client solutions • Provided risk management and insurance broker services to businesses, public entities, and • Assisted clients to uncover and minimize risks, maximize opportunities, and resolve issues. • Performed qualitative and financial analysis of risk financing to manage clients’ risk. • Worked with team to identify and analyze clients’ strategic, financial, and operating issues. • Created dedicated client, risk, and industry practices which provided client solutions • Provided risk management and insurance broker services to businesses, public entities, and



Bank of America

• United States
• Banking
• 700 & Above Employee

• Banker/Teller

  • Oct 2003 - Jun 2004

  • Handled large sums of money and dealt with outgoing and incoming shipments. • Processed transactions and maintained corresponding customer records • Utilized my knowledge of the market to offer financial products and services to customer. • Responsible for monitoring daily cash usage and member count. • Expanded customer relationships, achieved sales goals and exceeded customer service expectations. • Handled large sums of money and dealt with outgoing and incoming shipments. • Processed transactions and maintained corresponding customer records • Utilized my knowledge of the market to offer financial products and services to customer. • Responsible for monitoring daily cash usage and member count. • Expanded customer relationships, achieved sales goals and exceeded customer service expectations.