Experience

cooperative food

• United Kingdom
• Retail Groceries
• 1 - 100 Employee

• Team Leader

  • Feb 2021 - Present

  Duties and responsibilities - Perform daily checks throughout the day and make sure my staff and customers are always safe - I make sure my staff members are performing at a high level and give advice on areas for improvement - Making sure daily targets are met, whilst also focusing on great customer service - Making myself approachable to all customers and staff whilst also being ready to help with any questions that anyone may have - I must showcase my management skills throughout the day by allocating jobs to my team members and checking up on them to make sure things are getting done - I have the responsibility of opening and closing the store and making sure it’s presentable for the next day. Show less



B&M Retail

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service Assistant

  • Apr 2020 - Present

  Duties and responsibilities- Replenishing stock and check that triggers are correct for each product- Serving customers with an electronic till- Stock rotation- Making sure all the aisles are up to excellent standard and making sure that all thestock has been rotated- Ensuring customers are satisfied with the service provided- Helping customers when in need of information or looking for an item- Being able to use a bailer in the correct manner

• Customer Service Assistant

  • Apr 2020 - Jan 2021

  Duties and responsibilities- Replenishing stock and check that triggers are correct for each product- Serving customers with an electronic till- Stock rotation- Making sure all the aisles are up to excellent standard and making sure that all thestock has been rotated- Ensuring customers are satisfied with the service provided- Helping customers when in need of information or looking for an item- Being able to use a bailer in the correct manner



KO grill restaurant

• Assistant Manager

  • Mar 2018 - Apr 2020

  Duties and responsibilities - Preparing the restaurant for open, which includes cleaning cutlery and setting up tables - I take food orders face to face and over the phone - Take food and drinks to the correct tables - Working in a busy and stressful environment - Cash the tables off when the customers have paid - Put orders through and electronic till Duties and responsibilities - Preparing the restaurant for open, which includes cleaning cutlery and setting up tables - I take food orders face to face and over the phone - Take food and drinks to the correct tables - Working in a busy and stressful environment - Cash the tables off when the customers have paid - Put orders through and electronic till



Martin and Kaye opticians

• Receptionist

  • Sep 2016 - Aug 2019

  Duties and responsibilities - Greeting patients - Making appointments and answering the phone - Filling out the correct paperwork both for private and NHS patients - Handling cash in practice - Banking - Deliveries - Stock control I did this job part time alongside working at Ko grill Duties and responsibilities - Greeting patients - Making appointments and answering the phone - Filling out the correct paperwork both for private and NHS patients - Handling cash in practice - Banking - Deliveries - Stock control I did this job part time alongside working at Ko grill