Amina Zukanovic

Licensed Realtor at Black Lion Realty
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Contact Information
us****@****om
(386) 825-5501
Location
Nashville, Tennessee, United States, US
Languages
  • English Full professional proficiency
  • Bosnian Native or bilingual proficiency

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Bio

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5.0

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Mike Schulte

It is with great pleasure that I write this letter of recommendation for Amina Zukanovic. Amina is a highly qualified real estate executive with various kinds of extensive real estate experience. Her dedication to quality customer service is bar none. Amina has the drive and energy necessary to see complex transactions through to completion, guiding clients through the entire process. She is both a team player and a dynamic leader, a professional who wins the respect of others through her integrity and unwavering desire to bring out the best. I can confidently recommend Amina for all your real estate needs.

Jihan E.

I had the pleasure of working with Amina in many different capacities. Amina worked diligently with our Sales Operations team to ensure quality and efficiency with our processes for our documents to sent to customers. She served as a leader for the Operations Team as well as a trainer to ensure that new team members were being taught processes in an efficient manner. Amina understands the hard work and attention that is needed when it comes to making sure things are done correctly. She is a hard worker who wants to see the job through to the very end. She isn't afraid to ask questions and volunteered to spearhead many of our teams new processes and also helped to introduce new products and to problem solve for the correction of any errors. I highly recommend Amina as an asset to any organization that she becomes a part of.

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Credentials

  • Jeff Weiner on Managing Compassionately
    LinkedIn
    Oct, 2019
    - Oct, 2024
  • Bill George on Self Awareness, Authenticity, and Leadership
    LinkedIn
    May, 2018
    - Oct, 2024
  • Data Visualization: Storytelling
    LinkedIn
    Apr, 2018
    - Oct, 2024

Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Licensed Realtor
      • Feb 2021 - Present
    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Business Intelligence Analyst
      • Dec 2017 - Dec 2019

    • Operations Services Licensed Specialist
      • Sep 2016 - Nov 2017

      Delivered business insights by providing analytical analysis and recommendations, voice of customer, and implemented quarterly marketing campaigns.

    • Operations Services Senior Specialist
      • Oct 2013 - Aug 2016

      • Hired and trained over 30 new employees for the Operations Department• Boosted company efficiency through process improvements such as standardizing the bookings process, creating process documents, and cross training on all business lines• Provided subject matter expertise as a super-user in ServiceSource and client systems to assist with ongoing process studies and improvements• Brought problem solving perspective to complicated processes within fragmented data systems

    • Operations Services Specialist
      • Nov 2011 - Sep 2013

      • Generated sales quotations for customers using dedicated sales database • Ensured the integrity of client information is maintained in the database • Maintained data integrity of purchase orders and invoices• Worked to further enhance existing processes to ensure maximum automation and efficiency

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Senior Market Research Analyst
      • Oct 2009 - Oct 2011

      • Conducted brand research, communications research, customer experience research, product development research, user experience research, and segmentation research • Handled customer relations by solving complaints as they were presented • Worked with frustrated customers while effectively and professionally handling difficult calls • Conducted brand research, communications research, customer experience research, product development research, user experience research, and segmentation research • Handled customer relations by solving complaints as they were presented • Worked with frustrated customers while effectively and professionally handling difficult calls

Education

  • University of Phoenix
    Master of Business Administration (MBA), Business Administration and Management, General
    2013 - 2014
  • University of Phoenix
    Bachelor of Science (BS), Health/Health Care Administration/Management

Community

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