Experience

University of North Carolina at Chapel Hill

• United States
• Higher Education
• 700 & Above Employee

• Service Desk Assistant

  • Aug 2021 - Present

  In my role, I prioritize providing exceptional customer service and offering assistance to patrons to ensure their needs are met. I demonstrate sound judgment when confronted with challenging problems, effectively resolving them. Additionally, I take the lead in various projects, actively researching resources that contribute to successful outcomes. Moreover, I excel at completing tasks efficiently while upholding a high standard of quality, ensuring timely delivery of a superior product. In my role, I prioritize providing exceptional customer service and offering assistance to patrons to ensure their needs are met. I demonstrate sound judgment when confronted with challenging problems, effectively resolving them. Additionally, I take the lead in various projects, actively researching resources that contribute to successful outcomes. Moreover, I excel at completing tasks efficiently while upholding a high standard of quality, ensuring timely delivery of a superior product.



Harris Teeter

• United States
• Retail Groceries
• 700 & Above Employee

• Store Cashier

  • Aug 2019 - Jun 2020

  In the role of a customer service representative, my primary focus is to ensure customer satisfaction by meeting their individual needs, surpassing their expectations, and providing a pleasant shopping experience. I efficiently handle customer transactions, employing proficient cash register skills while effectively multitasking. Thoroughly examining the merchandise and meticulously verifying pricing are essential parts of my responsibilities. Additionally, I scan goods and efficiently collect payments to streamline the checkout process. Show less