Experience

Curlec by Razorpay

• Malaysia
• Financial Services
• 1 - 100 Employee

• Inside Sales Executive (SME)

  • Sep 2023 - Present

  Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails, understand customer needs and filtered for the onboarding requirements. Route qualified opportunities to follow up and perform effective online demos to prospects for sales closure Research accounts, identify key players and generate interest and maintain to expand database prospects within your assigned territory. Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails, understand customer needs and filtered for the onboarding requirements. Route qualified opportunities to follow up and perform effective online demos to prospects for sales closure Research accounts, identify key players and generate interest and maintain to expand database prospects within your assigned territory.



UOW KDU UNIVERSITY COLLEGE

• Education Management
• 1 - 100 Employee

• Executive - National Marketing

  • Mar 2023 - Aug 2023

  To assist in the planning, development and delivery of agreed aspects of the marketing, widening access and community engagement activities and student recruitment activities for the UOW Malaysia. This includes to attend Education Fairs, Careers Fairs, Skills Events and other activities that may be required as a part of the marketing activities of the university. Ensure data is updated and prepare relevant reports on periodic basis for superior's review. Update competitors' profile from time to time. Maintain and update counselling kit for embedded programmes. Involved in the planning for manpower for major student recruit activities like open day, school marketing activities, school fairs and other events related to student recruitment. Show less



Alibaba.com

• China
• Software Development
• 700 & Above Employee

• Specialist - Business Development (Vendor Acquisition E-Commerce)

  • Jan 2021 - Mar 2022

  Contacting potential clients to establish rapport and arrange meetings. Planning and overseeing new marketing initiative to increase the key account. Liaised closely with vendor and client in Business Development Department to make sure the key account received sufficient information and guide them to enter clients e-Commerce platform to start up their online business and perform well to gain the revenue. Researching organizations and individuals to find new opportunities. Increasing the value of current customers while attracting new ones while finding and developing new markets and improving sales as well as attending conferences, meetings and industry events relates to e-commerce platform. Developing goals for the development team and business growth and ensuring they are met. Training personnel and helping team members develop their skills. Show less



OmniRaise

• Malaysia
• Fundraising
• 100 - 200 Employee

• Team Leader - Fundraise Marketing Operation

  • Mar 2019 - Feb 2020

  Create public awareness and campaign to support global conservation efforts through communication to secure ongoing contributions for Omni’s partners. Maintain relationships with vendors and partner to ensure collaboration in promotional activities. Monitor progress of campaigns using various metrics and submit reports of performance. Develop efficient and intuitive marketing plan, organise and oversee advertising/communication campaigns, exhibitions and events. Conduct research and analysis to evaluate trends, brand awareness and competition ventures to get a chance to attract public to support the NGO Show less



OSK Group

• Malaysia
• Construction
• 200 - 300 Employee

• Executive - SGI Business Development (Acquisition Specialist)

  • Apr 2018 - Mar 2019

  Find potential client to update share about business offer, package or service in our venue such as events. Pitching for a sales proposal and probing to get customer needs an desire for event planning. Crafting event business proposals and contracts to draw in more revenue from clients. Suggesting upgrades or added products and services that may be of interest to clients. Negotiating with clients to secure the most attractive prices. Reviewing clients' feedback and implementing necessary changes. Remaining in tune with current trends in consumption to ensure that our offerings remain relevant. Maintaining meaningful relationships with existing clients to ensure that they are retained for the future event and any upcoming business opportunity. Show less



Shangri-La Group

• Hong Kong
• Hospitality
• 700 & Above Employee

• Executive - Reservations & Revenue (Worldwide Reservation)

  • Nov 2016 - Dec 2017

  Making reservations for customers based on their various requirements and needs. Checking the availability of accommodation on the customers’ desired travel dates. Assisting, advising and promoting reservation services. Attend to any questions customers might have about the reservation process. Processing payments, sending confirmation details to customers and sorting out any issues that may arise with bookings or reservations. Daily checking on the reservation report to ensure all is captured in the system. Assist to any amendment for reservation and pre-arrival report for properties such Kowloon Shangri La Hong Kong and Shangri La Hambantota Sri Lanka. Show less



KidZania Kuala Lumpur

• Malaysia
• Entertainment Providers
• 1 - 100 Employee

• Guest Services Officer

  • Jan 2013 - Nov 2013

  Greeting guests upon arrival and making them feel welcomed. Providing front desk services to guests, accommodating general and unique requests. Dealing with guest face to face regarding complaint or any feedback, listen to guests and help accommodate their requests. Being a source of information to guests on various matters, needs and anything that providing good service to them. Diffusing conflict or tense situations with guests. Acting as a central source of information for guests during their stay. Maintain excellent service at the very level best. Show less