Engagement Manager

• Oct 2018 - Present

Senior Solutions Engineer

• Oct 2016 - Present

Deputy Assistant Director

• May 2011 - Jul 2016

Strategic IT executive and champion for change with reputation for leadership through ambiguity and maximizing cutting-edge technologies using Enterprise wide-standards. Proven ability to bridge technology and business goals to provide production solutions. Responsible for the City of Houston Cloud Enterprise Content Management application not limited to contract negotiations, implementation, development, maintenance, training, employee development and change management. Facilitated focus… Show more Strategic IT executive and champion for change with reputation for leadership through ambiguity and maximizing cutting-edge technologies using Enterprise wide-standards. Proven ability to bridge technology and business goals to provide production solutions. Responsible for the City of Houston Cloud Enterprise Content Management application not limited to contract negotiations, implementation, development, maintenance, training, employee development and change management. Facilitated focus on high-priority projects with governance standards and prioritization. Upgraded department overall technological improvements with development and implementation of enterprise workflow applications, electronic records environment, hardware, software and communication solutions. Developed SOPs for project portfolios in excess of 60M annually. Developed applications for the City of Houston which were provided to several other Municipalities, City’s or Private Companies as best practice solutions for their respective field. Show less Strategic IT executive and champion for change with reputation for leadership through ambiguity and maximizing cutting-edge technologies using Enterprise wide-standards. Proven ability to bridge technology and business goals to provide production solutions. Responsible for the City of Houston Cloud Enterprise Content Management application not limited to contract negotiations, implementation, development, maintenance, training, employee development and change management. Facilitated focus… Show more Strategic IT executive and champion for change with reputation for leadership through ambiguity and maximizing cutting-edge technologies using Enterprise wide-standards. Proven ability to bridge technology and business goals to provide production solutions. Responsible for the City of Houston Cloud Enterprise Content Management application not limited to contract negotiations, implementation, development, maintenance, training, employee development and change management. Facilitated focus on high-priority projects with governance standards and prioritization. Upgraded department overall technological improvements with development and implementation of enterprise workflow applications, electronic records environment, hardware, software and communication solutions. Developed SOPs for project portfolios in excess of 60M annually. Developed applications for the City of Houston which were provided to several other Municipalities, City’s or Private Companies as best practice solutions for their respective field. Show less

Assistant Treasurer

• Apr 1999 - Apr 2011

*Complete end-to-end analysis of Bank business systems including requirements gathering, prioritization, estimating, risk assessment, planning, use cases, and functional/technical specifications. *Adhered to structured software development lifecycle processes and procedures. *Manage revenue, expenses and reporting for the Individual Line of Business and extensively partner with and across several Lines of Businesses. *Identify and develop complex business requirements and… Show more *Complete end-to-end analysis of Bank business systems including requirements gathering, prioritization, estimating, risk assessment, planning, use cases, and functional/technical specifications. *Adhered to structured software development lifecycle processes and procedures. *Manage revenue, expenses and reporting for the Individual Line of Business and extensively partner with and across several Lines of Businesses. *Identify and develop complex business requirements and processes. *Responsible for designing and implementing processes related to predictive / analytical modeling, data mining, and research on large scale, complex data sets, using statistical, graph modeling, text mining and other modern techniques. Show less *Complete end-to-end analysis of Bank business systems including requirements gathering, prioritization, estimating, risk assessment, planning, use cases, and functional/technical specifications. *Adhered to structured software development lifecycle processes and procedures. *Manage revenue, expenses and reporting for the Individual Line of Business and extensively partner with and across several Lines of Businesses. *Identify and develop complex business requirements and… Show more *Complete end-to-end analysis of Bank business systems including requirements gathering, prioritization, estimating, risk assessment, planning, use cases, and functional/technical specifications. *Adhered to structured software development lifecycle processes and procedures. *Manage revenue, expenses and reporting for the Individual Line of Business and extensively partner with and across several Lines of Businesses. *Identify and develop complex business requirements and processes. *Responsible for designing and implementing processes related to predictive / analytical modeling, data mining, and research on large scale, complex data sets, using statistical, graph modeling, text mining and other modern techniques. Show less

Operations Manager

• Feb 1996 - Aug 1998

*Responsible for service infrastructure availability, improvements, audits and controls, efficiencies and costs, associated change activity and team management. *Reviewed performance of teams and individuals to ensure SLAs and business requirements are being met. *Manage the reporting requirements including report generation, driving improvements in control metrics and proactively addressing personnel and systemic stress points in the end to end process. *Responsible for service infrastructure availability, improvements, audits and controls, efficiencies and costs, associated change activity and team management. *Reviewed performance of teams and individuals to ensure SLAs and business requirements are being met. *Manage the reporting requirements including report generation, driving improvements in control metrics and proactively addressing personnel and systemic stress points in the end to end process.