Experience

Yogyakarta State University

• Indonesia
• Higher Education
• 500 - 600 Employee

• Education Officer

  • Jun 2020 - Present

  WR III expert Team Member 1. Collecting data on UNY student achievement in 2018 & 2019 2. Input student achievements into the system 3. Doing projects which include student competitions in various fields (eg special interests, art, sports and reasoning), community service by students, selection of scholarships for students, and others. 4. Produce output and progress reports on each project that is being worked on until it is finished. WR III expert Team Member 1. Collecting data on UNY student achievement in 2018 & 2019 2. Input student achievements into the system 3. Doing projects which include student competitions in various fields (eg special interests, art, sports and reasoning), community service by students, selection of scholarships for students, and others. 4. Produce output and progress reports on each project that is being worked on until it is finished.



PT Asta Bumi Cipta

• Indonesia
• Retail Office Equipment
• 1 - 100 Employee

• Account Coordinator

  • Nov 2022 - Feb 2023

  1. Innovative in developing sales through digital marketing and B2B 2. Making an offers to customers 3. Finding supplier for item requested by customer 4. Coordinate with sales for sales development 5. Maintaining good relation with existing customers 6. Actively made follow up on customer's inquiry 1. Innovative in developing sales through digital marketing and B2B 2. Making an offers to customers 3. Finding supplier for item requested by customer 4. Coordinate with sales for sales development 5. Maintaining good relation with existing customers 6. Actively made follow up on customer's inquiry



Shopee

• Singapore
• Technology, Information and Internet
• 700 & Above Employee

• Operations Analyst

  • Sep 2020 - Dec 2022

  1. Handle inquiries and complaints from sellers and buyers through the live chat and from call. 2. Receive customer complaints, identify problems, provide solutions until customer problems are resolved. 3. Become a problem solver for every customer complaint. 1. Handle inquiries and complaints from sellers and buyers through the live chat and from call. 2. Receive customer complaints, identify problems, provide solutions until customer problems are resolved. 3. Become a problem solver for every customer complaint.



Telkom Indonesia

• Indonesia
• Telecommunications
• 700 & Above Employee

• Telecommunications Specialist

  • Sep 2019 - Dec 2019

  1. Looking for housing and apartment data in the Yogyakarta and surrounding areas (target customers in the Home Service division) 2. Marketing Telkom products (Indihome) to housing and apartment developers in the Yogyakarta and surrounding areas 3. Conduct a presentation on cooperation proposals with customers and negotiations until the process of signing a cooperation statement letter, if the customer is willing to cooperate 4. Survey the location of the Indihome network installation with Telkom technicians 5. Follow up with customers along with providing invoices every month and asking about problems/complaints that customers may experience during Indihome subscription 6. Updating Indihome subscribers who have recently gone live in the Telkom system 7. Serving Indihome installation for personal customers, both new and old customers who want to migrate Indihome packages Show less