Experience

Royal Institute of Colombo

• Sri Lanka
• Education Administration Programs
• 1 - 100 Employee

• Systems

  • Dec 2022 - Present

  Firewall Mgmt: Manage/configure firewalls (e.g., Fortinet), and implement security policies for comprehensive network protection. Microsoft Tech: Resolve alerts for Microsoft systems (e.g., AD, File Server, Exchange, Hyper-V, VMWare, WSUS, Group Policy, DNS, DHCP). Backup Admin: Skillfully manage/oversee backups and restores using windows Backup, ensuring data integrity/availability. Virtualization Troubleshooting: Identify/resolve issues in virtualization ( VMware) for optimized performance & minimal downtime. Network Device Mgmt: Expertly manage/maintain routers, switches, & access points (Cisco, HP, D-Link, TP-Link) for stable & scalable networks. Windows 365: Provision/manage user accounts/permissions, customize services, troubleshoot, license/subs. mgmt, collaborate on deployments/migrations/upgrades, stay updated, and document/train for effective end-user utilization. Show less



Ninewells Hospital

• Sri Lanka
• Hospitals and Health Care
• 100 - 200 Employee

• Network Administrator

  • May 2017 - Dec 2022

  L2 Support for Network Devices/Servers: Proven record in advanced support, ensuring smooth operations and prompt issue resolution.Firewall Mgmt: Proficient in configuring PF-Sense, and Sophos firewalls, and implementing security policies for network protection. Microsoft Tech: Extensive exp. in resolving system alerts (AD, File Server, Exchange, Hyper-V, VMWare, WSUS, Group Policy, DNS, DHCP). Backup Admin: Skilled in managing backups (Shadow Protect, Datto, Veeam, Symantec Backup Exec, Retrospect, Windows Backup) for data integrity and availability. Virtualization: Identify/resolve issues in Windows Hyper-V, and VMware for optimized performance and minimal downtime.Network Device Mgmt: Expertise in managing routers, switches, and access points (Cisco, HP, D-Link, TP-Link) for stable, scalable networks.PABX Administration: Experience in Yeastar, 3CX PABX systems, configuring extensions, call routing, and ensuring efficient communication.Managed Windows Server env. (2009-2019): Deployment, config, troubleshooting, virtualization, backup, staying updated with tech/best practices. Show less

• Information Technology Support Officer

  • Sep 2013 - Apr 2017