Experience

Reddot Brewhouse Pte Ltd

• Wine & Spirits
• 1 - 100 Employee

• Service Crew

  • Aug 2022 - Present

  -Efficiently addressed guest inquiries and requests, ensuring timely and effective service -Assisted the front office crew with various operational tasks, providing valuable support -Upheld outlet cleanliness by meticulously completing daily checklists with great attention to detail -Comprehended and fulfilled guest requirements, consistently delivering exceptional service in every customer interaction -Maintained restaurant hygiene by clearing tables, returning trays to the kitchen, sweeping and mopping floors, sanitizing kitchen utensils, and attending to restroom facilities -Welcomed customers warmly, recorded orders, and served food and beverages with a consistently positive and helpful demeanor, addressing any menu-related questions proactively. Show less



Evergreen Refuse Disposal & Cleaning Services Pte. Ltd

• Singapore

• Housekeeping Attendant

  • Dec 2021 - May 2022

  -Supervised the auditorium during performances, addressed seating disputes, and handled disruptions from any disruptive individuals. -Cleaned and tidied the auditorium, foyer, toilets, and other designated areas at the conclusion of each performance. -Handled phone inquiries and advance bookings, utilized a digital map of the auditorium to identify available seats. -Provided assistance in maintaining a safe venue, adhering to the Covid-19 Safety Plan, and performed safety concierge duties, including spot cleaning. -Collaborated closely with the Housekeeping Supervisor to understand the building's cleaning needs, products, and equipment to maintain the required standards, ensuring compliance with Health and Safety regulations. -Reported any maintenance issues promptly to the relevant authorities. Show less



Tour-master Travel Services

• Sri Lanka

• Ticket Agent

  • Sep 2018 - Nov 2019

  -Provided information about available travel options, including schedules, fares, and routes -Collaborated with airlines, travel agencies, and other transportation providers to secure the best available fares and deals for customers -Utilized ticketing software and systems effectively to streamline ticketing processes and maintain accurate records -Provided exceptional customer service throughout the booking and travel process, ensuring a positive customer experience -Supported the ticketing team in administrative tasks, such as filing, data entry, and maintaining ticketing records Show less