Alannah Frank-Wilson
Intake & Outreach Coordinator at Family Centre Society of Southern Alberta- Claim this Profile
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Bio
Credentials
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Standard First Aid, CPR and AED
St. John Ambulance Canada | Ambulance Saint-JeanDec, 2018- Oct, 2024 -
Residential Child and Youth Care Professional (RCYCP)
University of Maryland School of Social WorkNov, 2016- Oct, 2024 -
Boat and Water Rescue Certification
Canadian Lifesaving SocietyJan, 2015- Oct, 2024 -
Spanish 1 - Part 1 Completion
Montgomery College -
Suicide Interventionist Certification
Lethbridge Family Services
Experience
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Family Centre Society of Southern Alberta
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Canada
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Individual and Family Services
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1 - 100 Employee
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Intake & Outreach Coordinator
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May 2019 - Present
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Supporting Father Involvement Case Manager & Intake Coordinator
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Apr 2018 - May 2019
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The Children's Inn at NIH
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United States
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Hospitality
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1 - 100 Employee
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Assistant House Manager & Family Programming Assistant
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May 2017 - Jan 2018
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Hearts & Homes for Youth
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United States
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Individual and Family Services
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1 - 100 Employee
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Senior Counselor
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Oct 2016 - May 2017
• Supervise, schedule and train residential counselors for the Helen Smith Girls’ Home to maintain consistent quality of care for clients• Complete weekly inspections of the home and client files to maintain DHR, COMAR, and HIPAA compliance• Oversee case plans for assigned clients; participate in treatment plan implementation, Individualized Education Plans, college applications, and medication management• Compile weekly, quarterly, and yearly reports reflecting the efficacy of the program• Provide 24/7 on-call support to the Helen Smith Girls’ Home in the event of a crisis or emergency• Awarded "Employee of the Month", January 2017
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Lead Home Operator
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May 2012 - Nov 2015
• Create a safe, welcoming, home-like environment for youth aged 13-23• Manage and task staff of the group home to ensure consistent quality of care• Respond to crisis situations and report to legal authorities and/or Social Services as necessary• Provide youth with supports to address addictions, mental health, or behavioural concerns• Helped youth gain skills for employment, education, and independence • Reported outcomes quarterly to the Ministry of Social Services• Occupational Health and Safety Committee Representative elect for the My Homes program
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Education
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Athabasca University
Master of Counselling Psychology, Counseling Psychology -
University of Saskatchewan
Bachelor of Arts (B.A.), Psychology